IT/OT Technical Analyst

• Plan, monitor, organize, and oversee IT/OT projects.
• Support and configure software & hardware, ensuring appropriate support for operations and compliance with regulatory, safety, cybersecurity, business continuity, and financial requirements.
• Ensure that implemented manufacturing and lab solutions are aligned with GAHM IT standards and GAHM strategy.
• Facilitate user-centric outcomes in daily operations, projects and product teams, including training and communication on how to use the systems.
• Develop domain expertise in key Manufacturing and Quality business processes, systems, and data.
• Apply standard systems life cycle and other IT processes/methods, practices, and techniques to deliver process integration solutions.
• Ensure the operational stability, maintenance, performance, and compliance of a product or an application in production.
• Act as site Data Steward, ensuring all manufacturing and lab systems are properly maintained in the site Configuration Management Database (CMDB).

Research Firewall Operations Leadership Management Innovation Compassion Digitization Communication Animal Health Cyber Security Business Acumen Problem Solving Decision Making Data Governance Business Process Telephone Skills System Lifecycle Business Success Computer Networks Biopharmaceuticals Business Continuity Analytical Thinking Process Integration Contingent Workforce Willingness To Learn IT Service Management Emerging Technologies Industrial Engineering Continuous Development Relationship Management Professional Communication Systems Development Life Cycle Virtual Local Area Network (VLAN) Configuration Management Databases Supervisory Control And Data Acquisition (SCADA)

Salesforce Admin, * High School Diploma/GED required., * Minimum of 3 years of progressive experience in Information and/or Operational Technology.

• Knowledge of IT Service Management (ITSM) process including Incident, Problem, Change and Configuration Management.
• Ability to adapt to rapidly changing technology and apply it to business needs.
• Strong business acumen, and easy rapport with peers and executives.
• Ability to think out of the box on situation-dependent issues.
• Organizational savvy; leveraging peer-network to escape hierarchy. Adept at managing relationships across expertise, geography, and culture.
• Open and receptive to listening, and discerning pain points; embraces new ideas, evidence and fosters a collaborative atmosphere.
• Eager to participate in Modernization or Digitization initiatives in Manufacturing Shop Floor with emerging technologies such as IoT.
• Eager to participate in integration and management of Manufacturing Systems in Biopharma.

Preferred Experience:

• Experience managing projects.
• Situational analysis and decision-making abilities.
• Ability to engage with equipment vendors and third-party solutions integrators.
• Experience with Systems Development Lifecycle Methodology (SDLC).
• Experience with implementing solutions in GxP regulated environment.
• Understanding of IT concepts such as computer networking, VLANs, and Firewall Rules.
• Understanding of OT concepts such as historians, MES, SCADA, PLCs, and the Purdue Model.

Professional, Communication & Leadership Competencies:

• Problem-Solving & Analytical Thinking: Ability to diagnose complex issues and devise effective solutions.
• Communication: Strong verbal and written skills to convey technical concepts to non-technical stakeholders.
• Collaboration & Teamwork: Ability to work effectively within cross-functional teams.
• Attention to Detail: Critical for ensuring data accuracy and compliance.
• Adaptability & Continuous Learning: Eagerness to learn new technologies and stay updated on industry trends.
• Customer Focus: Commitment to understanding user needs and enhancing productivity.
• Proactive & Self-Driven: Initiative to identify improvement opportunities and develop solutions., Leadership Management Innovation Compassion Digitization Communication Animal Health Cyber Security Business Acumen Problem Solving Decision Making Data Governance Business Process Telephone Skills System Lifecycle Business Success Computer Networks Biopharmaceuticals Business Continuity Analytical Thinking Process Integration Contingent Workforce Willingness To Learn IT Service Management Emerging Technologies Industrial Engineering Continuous Development Relationship Management Professional Communication Systems Development Life Cycle Virtual Local Area Network (VLAN) Configuration Management Databases Supervisory Control And Data Acquisition (SCADA) +0

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

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The salary range for this role is $87,300.00 - $137,400.00

Are you passionate about leveraging technology to drive business success? Join our company, a premier research-intensive biopharmaceutical company, as an IT/OT Business Analyst in our Global Animal Health Manufacturing IT division. In this role, you will be at the forefront of innovative health solutions, advancing the prevention and treatment of diseases in people and animals. If you are eager to make a significant impact and thrive in a dynamic environment, we want to hear from you., Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.