System Administrator, Level 2 (FORECASTED)

As a System Administrator Level 2 at Independent Software, you will provide advanced support for the implementation, troubleshooting, and maintenance of IT systems supporting mission-critical operations. You will manage and optimize system infrastructure, ensuring systems are reliable, secure, and operating at peak performance.

You will take a more active role in system administration activities, including in-depth troubleshooting, performance optimization, and supporting escalated issues. You will work closely with users, engineers, and stakeholders to ensure efficient system operations and continuous improvement., * Provide support for the implementation, troubleshooting, and maintenance of IT systems

• Monitor system performance and perform in-depth troubleshooting and root cause analysis
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, with ownership of escalated issues
• Support day-to-day operations of client/server, storage, network, and mobile devices
• Install, configure, and manage Linux/UNIX and Windows operating systems
• Maintain system integrity through patching, updates, and configuration management
• Optimize system performance and resource utilization
• Perform system capacity analysis and planning
• Provide detailed analysis and feedback on escalated technical issues
• Support dispatch systems and hardware troubleshooting as needed
• Maintain and update system documentation and procedures
• Communicate status and issues to management and stakeholders, Do you have experience supporting IT systems in a system administrator or help desk environment?* -- No answer --YesSome ExperienceNo

Do you have experience installing, configuring, or maintaining Windows and/or Linux operating systems?* -- No answer --YesSome ExperienceNo

Have you independently resolved escalated (Tier 2 or higher) technical issues in a production environment?* -- No answer --YesNo

Do you have experience troubleshooting hardware, software, or network-related issues?* -- No answer --YesNo

Are you familiar with IT infrastructure components such as servers, storage, and networking devices?* -- No answer --YesNo

Do you have experience supporting users with system access, account issues, or general IT support?* -- No answer --YesSome ExperienceNo

• Experience supporting and administering IT systems in a system administrator role
• Strong knowledge of Linux/UNIX and/or Windows operating systems
• Experience performing in-depth troubleshooting and resolving complex technical issues
• Familiarity with IT infrastructure components (servers, networks, storage)
• Ability to manage and resolve escalated support issues
• Understanding of system performance monitoring and optimization
• Strong analytical, problem-solving, and communication skills
• Ability to work independently and in a team environment

Education and Experience:

• Bachelor's degree in a technical discipline from an accredited college or university
• Ten (10) years of System Administrator experience on programs of similar scope, type, and complexity

OR

• Five (5) additional years of System Administrator experience may be substituted for a degree

Certifications:

• DoD 8570.01-M compliant with Information Assurance Technical (IAT) Level II

Clearance Requirement:

• Must possess an active TS SCI with appropriate Polygraph to be considered for this role, What's your highest level of education completed? No answerGED or EquivalentHigh SchoolSome CollegeCollege - AssociatesCollege - Bachelor of ArtsCollege - Bachelor of Fine ArtsCollege - Bachelor of ScienceCollege - Master of ArtsCollege - Master of ScienceCollege - Master of Fine ArtsCollege - Master of Business AdministrationCollege - DoctorateMedical DoctorOther

College or University

LinkedIn Profile URL:

Desired salary

Do you possess an active and current TS/ SCI clearance?* -- No answer --YesNo

Do you possess an active and current Polygraph?* -- No answer --Yes CI PolygraphYes Full Scope PolygraphNo

If yes, what agency conducted the polygraph? Note: The Department of Defense (DoD) itself does not conduct polygraphs. Please list the specific agency within the IC that issued your polygraph.*

How many years of System Administration or IT support experience do you have?*

Do you currently hold a DoD 8570.01-M compliant Information Assurance Technical (IAT) Level II certification?* -- No answer --YesNoIn Progress, Do you have experience performing in-depth troubleshooting and root cause analysis of IT systems?* -- No answer --YesNo

• Competitive salary

• Company Sponsored Health, Dental, and Vision Insurance plans

• Company Paid Long Term Disability, Short Term Disability and Life Insurance

• Employee Assistance Program

• Your retirement plan is an important benefit you shouldn't overlook. We offer a 401(k) Profit Sharing Plan and Trust that offers a powerful way to enhance your long-term financial well-being by investing in yourself. We offer immediate eligibility and company matching.

• A generous Paid Time Off and Holiday package

• Paid training! We encourage all employees to seek out training opportunities like conferences, certification courses and seminars.

• We truly believe the right work-life balance can exist, and it's here at Independent Software. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day. Independent Software is an Equal Opportunity Employer EOE, M/F/D/V., When you join us, you will:

• Support critical national security missions that matter

• Be part of a close-knit, employee-first culture where your voice is heard

• Expand your skills through ongoing training, mentorship, and career development

• Enjoy competitive compensation, generous benefits, and work-life balance

Ready to take the next step in your career? Join us and be part of something bigger.

Independent Software is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems. We bring together world class engineers with proven engineering best practices, domain expertise, commercial technologies, and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives. Why Independent Software? We are focused on continual learning and evolution. We don't do things because "that's the way we've always done things"; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer's mission. We've been profitable year after year. We're always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do and finding ways to do it better. Top Reasons to Work at Independent Software: * Great people deserve even better benefits, from comprehensive healthcare coverage and generous leave time to discounts with all our vendors. * You are not just a job title. That's why we tip the work-life balance scale in your favor. It's not about being billable, it's about being valuable. * Whether you're working on-site or in our offices, your role at Independent Software is just as critical to our success as your coworker's. * We're constantly researching and implementing the latest technology, so you've always got the right tools at your disposal. * As we've grown, we've retained that small company feel. When we say we have an open-door policy, we actually mean it. * Independent Software is comprised of wonderfully generous folks. We believe in supporting the causes our employees care about. Bring us an opportunity to help and we'll listen. * Teamwork got us where we are today. Our collaborative environment allows you to maximize your true potential. * The work we do is exciting, critical stuff. No matter your role at Independent Software, you're helping us keep the nation safe and secure. * We have a history of great achievement, and, with each year, our company gets even bigger and better. As we grow, so does the opportunity for our employees. * We host a variety of fun employee and family events throughout the year to say thanks for all that you do to make Independent Software a technology leader as well as a phenomenal place to work., At Independent Software, our people are the mission. We've built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.