Computer Network Support Specialist

• Installing, configuring, and maintaining network systems and components to ensure uninterrupted operations within a DoD environment
• Performing routine network diagnostics and troubleshooting to promptly resolve connectivity issues and minimize downtime
• Monitoring network performance metrics, ensuring compliance with operational standards and identifying opportunities for process improvements
• Providing technical support and guidance to internal teams, ensuring adherence to security protocols and system configurations
• Maintaining detailed documentation of network infrastructure, including system configurations, maintenance logs, and troubleshooting procedures

• Six plus years experience in a computer network support specialist role
• One plus years experience must be with communication systems, networks, or technologies
• Associate's Degree in a related field
• Demonstrated ability to install, configure, and maintain network hardware and software in accordance with prescribed DoD operational requirements
• Proficient in performing routine diagnostics, troubleshooting network anomalies, and restoring service levels expeditiously
• Adept at monitoring network performance and employing corrective measures to ensure consistent and secure communications
• Possess an Active DoD Secret Security Clearance

Desired Skills

• Familiarity with advanced network troubleshooting and diagnostic tools (e.g., Wireshark, SolarWinds) to support proactive system management
• Proven experience with network infrastructure projects involving vendor equipment from leading manufacturers (e.g., Cisco, Juniper)
• Demonstrated customer service orientation with strong communication skills to facilitate effective end-user support and cross-functional collaboration
• Exposure to ITIL framework and change management processes, enhancing overall service delivery and operational efficiency

Clearance Information

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.