Department Manager Engineering 3 - Product Support: Technical Publications (Restricted Programs ADD)

Northrop Grumman
Palmdale, United States of America
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 263K

Job location

Palmdale, United States of America

Tech stack

Data analysis
Systems Engineering
SAP Applications
Software Requirements Analysis
Technical Data Management Systems
Performance Monitor

Job description

The Department Manager provides leadership and oversight for the development, sustainment, and integration of logistics elements across a project, with primary expertise in Technical Data. This role ensures program objectives for Product Support are achieved by coordinating across engineering, operations, and sustainment disciplines, while providing functional oversight and governance of logistics requirements.

This position will partner closely with PS EI&E to monitor technical, cost, and schedule commitments through effective alignment of staffing, execution processes, and disciplined use of engineering tools. The Department Manager forecasts staffing needs on a rolling 12-month cycle, ensures staffing requirements are entered into POST, and ensures talent is deployed, transitioned, and onboarded in sync with program demand. While the Department Manager's primary responsibility is meeting the talent needs of their assigned disciplines, this position must also maintain visibility across the division and sector to enable proactive redeployment and optimize overall workforce utilization-ensuring programs remain cost-effective and aligned with affordability goals.

This leader plays a critical role in aligning functional capabilities with program needs, enabling successful execution across cost, schedule, quality, and technical performance., People Leadership & Talent Management

  • Lead program-level planning, execution, and oversight of Technical Data development, ensuring compliance with program and customer requirements
  • Provide working-level oversight and coordination across all logistics elements, including:
  • Reliability, Maintainability, and Testability (RM&T)
  • Supportability Engineering and Life Cycle Sustainment Planning
  • Technical Publications and Interactive Electronic Technical Manuals (IETMs)
  • Provisioning, Spares, and Repairs Management
  • Support Equipment Design and Integration
  • Lead all aspects of personnel management, including workforce planning, hiring, retention, engagement, redeployment, and succession planning.
  • Partner closely with program leadership, HR, and functional peers to align talent to current and future program needs.
  • Support staffing for section manager and senior technical roles, including requisition development, interview facilitation, onboarding, and mentoring.
  • Foster a culture of engagement, collaboration, accountability/ownership, and belonging by modeling Northrop Grumman leadership behaviors: Sets a vision, builds a high performing team, takes ownership, leads with courage, responds to challenges with resilience and acts with speed
  • Conduct performance management activities, including goal setting, quarterly connections, leadership development, and knowledge sharing activities.

Execution & Operational Leadership

  • Drive day-to-day execution of departmental activities in support of program objectives.
  • Serve as Delegation of Authority (DOA) in the absence of the Department Manager and/or EI&E leadership, as required.
  • Ensure consistent application of functional engineering processes, tools, and best practices in alignment with the PS Center of Technical Excellence.
  • Serve as the customer facing logistics representative for program reviews, audits, and sustainment planning activities
  • Mentor Product Support staff and provide guidance on professional development and technical growth.
  • Partner across functions to support cross-discipline and intra-discipline integration activities, data analysis, metrics development, and performance reporting in coordination with Strategy, Integration, and Operations.

Technical & Program Oversight

  • Ensure logistics considerations are integrated into system engineering processes, design reviews, and program decisions
  • Root Cause and Corrective Action (RCCA) investigations
  • System Engineering Technical Reviews (SETRs), such as System Requirements Review (SRR), Preliminary Design Review (PDR), Critical Design Review (CDR), Test Readiness Reviews (TRRs);Flight Readiness Reviews (FRR).
  • Process audits and Independent Review Team (IRT) engagements
  • Collaborate with engineering and supply chain teams to align logistics requirements with design and sustainment strategies
  • Develop, monitor, and report program metrics related to training, logistics performance, and sustainment readiness
  • Support long-range strategic planning efforts and execute special assignments as required.

Our Leaders at Northrop Grumman live our values daily and encourage our teams to do the same. We do the right thing: upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team. We do what we promise: holding yourself and others accountable to meet predictable and balanced results. We commit to shared success: operating as OneNG and removing barriers for our teams. Finally, We pioneer: setting a vision that shapes the future and inspires others.

Requirements

  • Must have a Bachelor's degree and 9 years of related engineering experience; OR a Master's degree and 7 years of related engineering experience.
  • Minimum 6 years of Product Support or DoD Logistics leadership/management experience in an integrated product team environment.
  • Familiarization and working knowledge of all twelve Product Support Technical Disciplines.
  • Must possess an active DoD Top Secret clearance that is in scope or currently enrolled in continuous evaluation, with the ability to obtain and maintain Top Secret/SCI and Special Access Program (SAP) access as determined by business needs
  • Experience in leading, mentoring, and developing multidisciplinary engineering teams to deliver complex technical solutions, within cost and schedule constraints, across the various phases of the engineering lifecycle.
  • Demonstrated capability in workforce and resource planning, including allocating resources across programs, managing workloads and priorities, forecasting staffing needs, and executing end-to-end hiring decisions.
  • Strong leadership, interpersonal, and written/oral communication skills, enabling effective engagement with cross-functional stakeholders and customers., * Master's or Ph.D. in Engineering or a related field.
  • Current TS/SCI and SAP clearances
  • Prior people leadership experience of large teams (75+).
  • Experience in utilizing the NAVAIR or Technical Order Maintenance Manuals
  • Ability to read and interpret complex engineering drawings, specifications, and system description documents.
  • Experience in or engaging with the DoD Logistics / Sustainment / MRO customer community.
  • Demonstrated experience applying performance management process and HR policies, including goal setting, performance feedback, development planning, and addressing performance concerns in accordance with company policy.
  • Experience with Earned Value Management Techniques (EVMS) / Control Account Management (CAM), Integrated Master Schedules (IMS), Basis of Estimates (BOEs) and cost-schedule-risk trade off management.
  • Experience with the System Engineering Technical Review process (SRR, PDR, CDR and TRR)
  • Experience identifying, developing, and managing performance metrics to support program and technical execution monitoring and control.
  • Proven expertise in technical planning, risk & opportunity management, and driving project performance across cost, schedule, and technical quality.
  • Experience with digital transformation-based initiatives, like Model Based Sustainment, in the area of product support including interfacing with government systems.
  • Experience engaging with the DoD Logistics; Sustainment; Maintenance, Repair, and Operations (MRO) customer community and/or supporting military aircraft missions.

Benefits & conditions

Primary Level Salary Range: $175,400.00 - $263,200.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

About the company

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

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