Data Analyst

Insight Global
Charlotte, United States of America
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Charlotte, United States of America

Tech stack

Microsoft Excel
Data analysis
Business Intelligence
Data Visualization
Issue Tracking Systems
Pivot Tables
Power BI
SAP Sales and Distribution
Tableau
ServiceNow IT Service Management
Workday
ServiceNow

Job description

A client of Insight Global is looking for a remote data analyst. This role focuses on building and optimizing Workday reports while supporting end users through a ServiceNow ticketing system. On a day-to-day basis, the individual responds to ad hoc data requests, communicates with stakeholders to understand reporting needs, and analyzes trends in incoming tickets to identify opportunities for improved or new reports. They collaborate with their team to modify existing reports, consolidate data from multiple systems (e.g., OCR, travel and expense tools), and contribute to dashboards and data visualization efforts-ultimately enabling users to access real-time insights through tools like Power BI or Tableau. This position is remote but must sit in AL, AK, AR, AZ, DE, FL, GA, IA, ID, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, or WY.

Requirements

1-3 years of data analysis and pulling reports from an ERP system

  • Bachelor's degree in IT, analytics, or related field

  • Knowledge and experience running and creating reports

  • Experience utilizing tableau or power BI for data visualization and building reports

  • Experience with ticketing systems like ServiceNow

  • Advanced skills in excel (pivot tables, vlookups, xlookups, etc)

  • Previous experience communicating with non-technical end users

-Must sit in AL, AK, AR, AZ, DE, FL, GA, IA, ID, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, or WY. - Experience with Workday

  • Report writing experience

  • Account payable experience

  • Advanced skills in power BI and tableau

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