Systems Architect / Head of Product

As a Systems Architect / Head of Product, you will define product and system architectures for AI-enabled automated retail systems, ensuring coherency and deployability across hardware and software. The summary above was generated by AI

About Complete Robot

We are an early-stage, venture-backed company building AI-enabled software and hardware systems for automated physical environments.

The company works at the intersection of AI agents, edge systems, machine data, payments-adjacent workflows, automated retail, and real-world deployment.

We are looking for a Systems Architect / Head of Product to define the product and technical architecture for a new category of AI-enabled automated retail and physical-machine systems.

This is a senior, founder-facing role. You will help turn an ambitious technical vision into a real product that can be deployed in the field with commercial partners.

The ideal candidate can think across product, systems architecture, customer requirements, hardware constraints, software architecture, integrations, and go-to-market needs.

For candidates who can start immediately, there may be an opportunity to join the founding team in San Francisco, stay with the team, and build together from a prestigious San Francisco accelerator environment. This is subject to availability, travel and visa requirements, role fit, and mutual agreement., * Define the end-to-end product architecture across hardware, edge software, backend systems, AI workflows, user interfaces, and partner integrations.

• Translate founder and customer requirements into clear product specifications.
• Own the MVP definition, prototype scope, pilot roadmap, and longer-term product roadmap.
• Work with engineering, design, business development, and external partners to ensure the product is coherent and deployable.
• Evaluate build-versus-partner decisions across hardware, software, data, and integration layers.
• Define safe and reliable product behavior for real-world operating environments.
• Create clear documentation, system diagrams, product requirements, and technical decision records.
• Help prepare demos, customer conversations, and technical materials for partners and investors., * You define the architecture for the first working product.
• You create clear product requirements for prototype and pilot development.
• You align the team around a realistic roadmap and technical milestones.
• You identify key technical and commercial risks early.
• You help make the product understandable to partners, customers, and investors.

Success in the first 6-12 months:

• The company has a working product architecture that supports real-world pilots.
• Engineering is building against clear requirements.
• Partners understand how the system integrates with their environment.
• You are on track to become a long-term product or technical architecture leader in the company., Lead threat hunting operations and architect detection capabilities for CrowdStrike's Falcon platform. Collaborate with teams to enhance security measures and drive automation. Top Skills: Ai Coding AssistantsAPIsCloud ComputingHTML5JavaScriptReactSecurity AutomationSIEM, ServiceNow

Strong product and systems architecture experience in one or more of the following areas:

• Automated retail
• Vending machines
• Payments / POS / payment terminals
• Industrial IoT
• Retail automation
• Self-service kiosks
• Robotics
• Edge computing
• Hardware-plus-software platform
• Machine telemetry or fleet systems
• Experience building or architecting real-world deployed products.
• Ability to work across hardware, software, cloud, data, AI, and field operations.
• Strong product judgment and technical judgment.
• Ability to create clear specifications from ambiguous requirements.
• Strong communication skills with founders, engineers, commercial teams, and partners.
• English fluency required.
• Willingness to travel when needed.

Must Haves:

• Experience with payment-adjacent systems, machine telemetry, operator dashboards, fleet monitoring, or self-service hardware.
• Experience with AI agents, conversational interfaces, recommendation systems, or automation workflows.
• Experience working with OEMs, industrial partners, retail technology companies, or hardware manufacturers.
• Experience as a founder, CTO, head of product, principal engineer, or early technical/product leader.

140K-215K Annually Senior level 140K-215K Annually Senior level Cloud * Computer Vision * Information Technology * Sales * Security * Cybersecurity The engineer will enhance the Falcon sensor's detection and response capabilities, collaborate with teams, troubleshoot issues, and write code across various languages. Top Skills: C++LinuxmacOSPythonWindows, CrowdStrike, 8 Minutes Ago Remote or Hybrid 174K-287K Annually Senior level 174K-287K Annually Senior level Artificial Intelligence * Cloud * HR Tech * Information Technology * Productivity * Software * Automation The Client Director will manage relationships with ServiceNow's largest accounts, driving strategic leadership, team collaboration, and financial performance to meet targets. Top Skills: AICustomer ServiceHrIt Operations ManagementIt Service ManagementSecurity Operations

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