ERP Lead Of Product & Solution Delivery (Full Time Role) (Hybrid In Melville)
Role details
Job location
Tech stack
Job description
The AVP, Product Solutions and Delivery is responsible for the strategy, delivery, and operational ownership of the organization's ERP, non-Epic enterprise application portfolio and technical testing function. This leader ensures enterprise platforms are stable, secure, optimized, and aligned to business priorities across Finance, Supply Chain, HR, Payroll, Revenue Operations (non-Epic), Corporate Services, and other administrative domains. The AVP partners closely with clinical application leadership, infrastructure, cybersecurity, data/analytics, and business executives to drive modernization, standardization, and measurable outcomes. Job Responsibility:
- Leads the Product & Solution Delivery function by developing leaders and driving programs and initiatives that support and impact the overall Northwell health system goals.
- Develops and articulates a long-term strategic vision for areas of responsibility.
- Promotes quality and productivity improvements through involvement in the development of improved procedures, process innovations and changes which support the strategic direction of the department; plans and implements the utilization of information resources to support the strategic direction and operations.
- Participates in planning, organizing, and coordinating financial policies and practices to control revenues, disburse funds and conserve assets; collaborates with the leadership, monitors fiscal operations including, fiscal accounting, reporting and control; billing; third party reimbursement and contracting; internal auditing and budget coordination and forecasting for clinical applications delivery.
- Designs, implements, and maintains applications at the department and enterprise level; assists in developing the overall strategy specifications to support the enterprise design of new or modified applications; analyzes operational and system modifications necessitated by regulation, customer request or administrative policy.
- Ensures full and consistent implementation of system upgrades; establishes executive level relationships at the sites and with corporate departments; collaborates with enterprise leadership and the IS technical teams to prioritize and coordinate requests.
- Develops mechanisms to ensure on-going communication to users and management and secures feedback on quality and service.
- Reviews and directs the planning, design, implementation and support of corporate wide information systems and departmental applications.
- Ensures compliance with federal, state and local rules, regulations and tax laws and Joint Commission standards; interprets, with the business, and standardizes all fiscal and regulatory reporting standards to ensure compliance with government and regulatory reporting and third-party agencies.
- Directs the implementation of Human Resources plans to achieve strategic goals and objectives including organizational development, training, coaching and employee relations.
- Works directly with executive leadership in planning new business ventures requiring IT.
- Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Skills Executive Leadership, ERP, Operational Support, Healthcare provider, masters Additional Skills & Qualifications This role requires a highly polished and adaptable leader who can operate effectively in a complex, fast-paced, and evolving environment.
Requirements
Candidates must be comfortable working in a hybrid model (approximately 50% onsite in the Long Island area) and navigating geographic eligibility constraints tied to Northwell's "Work Well Anywhere" policy. Relocation support may be limited, so local or regionally based candidates are strongly preferred. The ideal candidate will demonstrate strong communication skills, executive maturity, and the ability to lead through ambiguity, particularly in environments undergoing significant change, such as M&A or enterprise transformation. Candidates with Masters degrees are preferred, but Northwell will consider candidates with a bachelor degrees and 7+ years of leadership experience (Leadership meaning Director level or above).
Benefits & conditions
Pay and BenefitsThe pay range for this position is $205000.00 - $300000.00/yr. Northwell Health offers a comprehensive benefits package designed to support employees' health, financial well-being, and work-life balance. Benefits become effective on the first of the month following 30 days of employment. The organization provides approximately 20 days of PTO (accrued), with flexibility to take unpaid time off earlier in tenure if needed, as well as a strong salary continuation program (up to 26 weeks at full pay). Retirement benefits include a 401(k) plan with employer contributions beginning after one year of service (5.5% contribution with an additional 2% match for employees contributing 6% or more), with a 5-year vesting period. Additional offerings include health, dental, and vision coverage, along with a hybrid work model (approximately 50% onsite).