Service Technician Simulator and Training Systems

Our Ground Based Training (GBT) systems push the boundaries of modern pilot training, from full-feature Flight Simulation Training Devices to next-generation Mixed Reality FSTDs and fully integrated Learning Management platforms. This is where aviation meets cutting-edge technology, and where you come in.

Your Role

As a Service Technician, you are the technical backbone of our simulator and training systems. You keep our high-tech training environments running at peak performance, both in our facilities and at customer sites around the world.

Your Responsibilities

• Support and maintenance of our in-house flight simulators and training systems

• Point of contact for our customers regarding technical and organizational matters

• Performing remote support and troubleshooting

• Close collaboration with our development departments, purchasing, and external suppliers

• Responsibility for the maintenance and updating of existing simulator systems

• Installation, configuration, and commissioning of hardware and software components, both in-house and on-site at customer locations

• Creation of technical documentation, handbooks, and manuals

• Planning and conducting training sessions and briefings for customers and employees

• Supporting the optimization and further development of existing systems and processes

Do you have experience in Technical support?, * Good command of German and very good English skills, both written and spoken

• Proficient use of Microsoft Office applications
• Ability to read and interpret circuit diagrams
• Solid technical understanding of computer, server, and IT systems
• Independent, structured, and solution-oriented working style
• Strong communication skills and enjoyment in working with customers and technical teams
• Basic knowledge of programming and network technology, * Knowledge of electrotechnical VDE standards
• Experience with 3D CAD software
• Knowledge of LaTeX
• Experience in technical support or in the field of simulators and training systems
• Interest or experience in Mixed Reality (MR), Augmented Reality (AR), or Virtual Reality (VR) technologies

• Insurance & Pension: Company pension scheme, Grob accident insurance, and subsidy for occupational disability insurance
• Health & Well-Being: EGYM Wellpass, subsidized lunch (approx. 50%)
• Work-Life Balance: Bridge days with flextime, DEKA working time account, and kindergarten subsidy
• Extras: VIP tickets for FC Bayern home games (Allianz Arena), employee referral premium, anniversary gifts, and corporate benefits discount platform

At Grob Aircraft, we design and build some of the world's most advanced training and special-mission aircraft, "Made in Germany" and trusted by air forces, flight schools, and government operators worldwide. As part of Helsing, Europe's leading defense AI company, we are shaping the future of European air power.