Ecommerce Consultant

content, guidance, execution details, and supporting insights. - Handle queries from markets and eCom leads. - Conduct onboarding sessions with markets. - Analytics & Insights Support - Collect, structure, and consolidate market feedback. - Audit market executions with eCommerce leads. - Conduct ad hoc analyses to support decision-making. - Quality of Activation - Document and define standards for excellent execution. - Review live market pages against toolbox guidance. - Maintain documentation on market constraints. - A/B Testing & Personalisation Support - Support setup of tests and campaigns. - Provide assets, messaging matrices, and guidance. - Services, Programmes & Club - Assist in creation of toolboxes for services and programmes. - Support markets in implementation. - Coordinate with UX, dev teams, and agencies. - - Cross-channel Alignment - Ensure toolboxes reflect cross-channel journeys including paid media, CRM, and retail. Required Skills & Competencies

Strong organisational skills. - Ability to translate strategy into actionable documentation. - Stakeholder management capability. - Basic analytical skills. - Familiarity with digital CX or eCommerce. - Proactive communicator.