Unified Systems Operations

Ensure stable, secure, and compliant operation of banking services, driving incidents resolution, changes, and continuous improvement., * Operations & Monitoring: Ensure availability, performance, and daily service health

• Incident Management: Lead resolution of incidents and restore service quickly
• Problem Management: Identify root causes and prevent recurring issues
• Change Management: Execute changes with proper controls and risk management
• Compliance & Security: Follow banking regulations and support audits
• Automation & Improvement: Streamline processes and reduce manual effort

? Impact

• Improve service stability and reduce incidents
• Ensure compliance and audit readiness
• Enable efficient and reliable banking operations

Who You Are

Technical skills

• Conocimiento de operaciones IT (infraestructura, aplicaciones, middleware)
• Experiencia en monitorización y herramientas ITSM (ServiceNow, etc.)
• Gestión de incidentes, problemas y cambios (ITIL), The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.

*Bachelor's degree in Computer Science, Information Technology, or other related fields

*Windows Server certification

*CCNA/CCNP certification

Conocimientos básicos de automatización / scripting (PowerShell, Bash, Python)

We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems.

We will be a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar.