UX designer

At Aiimi, we're looking for a Senior UX designer to join our consulting team. You'll lead user-centred design activity across client engagements, working with stakeholders, users, and delivery teams to shape effective, evidence-based solutions. This role is suited to someone who can work confidently with external clients, plan and apply a range of research and design methods, communicate design decisions clearly, and help teams deliver accessible, user-centred outcomes in complex environments., * Use a wide range of user research methods and help teams adopt them.

• Plan user research for services with challenging user needs and complex user journeys.
• Analyse and synthesise research findings and share clear insights with teams and stakeholders.
• Create wireframes, complex user journeys, and prototypes that meet multiple user needs.
• Clearly document and communicate design decisions, risks, and unresolved issues.
• Advise teams on inclusive and accessible design and ensure designs meet appropriate standards.
• Plan and run workshops with teams, users, and stakeholders, adapting sessions to achieve useful outcomes.
• Build trust with stakeholders, manage relationships effectively, and align design work with business objectives.
• Lead and coordinate design work within a team, mentoring others and improving design processes.
• Help teams manage priorities, outcomes, and scope in an Agile delivery environment.

• Experience working with senior stakeholders in client environments.
• Strong consultative approach, including active listening, constructive challenge, and guiding decisions through influence and empathy.
• Strong ability to use a wide range of user research methods and advise others on their application.
• Experience planning research for complex user needs and journeys.
• Ability to analyse and synthesise research effectively and communicate findings clearly, including to sceptical stakeholders.
• Strong skills in creating wireframes, complex user journeys, and prototypes.
• Ability to explain complex problems and design decisions clearly to stakeholders outside of design.
• Experience facilitating workshops with users, stakeholders, and delivery teams.
• Strong stakeholder management skills, including building long-term relationships and tailoring communication to different audiences.
• Ability to advise on inclusive and accessible design and ensure designs meet appropriate standards.
• Experience leading and coordinating design work in a team.
• Ability to work in an Agile way, helping teams manage outcomes, priorities, and scope.
• Ability to communicate the value and benefit of UX and UR work clearly to stakeholders.

• 25 days annual leave (plus bank holidays), increasing by 1 day every two years
• Mental health and wellbeing support, including access to counselling
• Annual wellbeing allowance (e.g. personal training, fitness, wellness apps)
• Up to 10% of your salary in employee benefits, including critical illness cover, life insurance, and private healthcare (post-probation)
• Generous company pension contribution
• Ongoing professional development and training opportunities