IT Support Technician

As the new IT Support Technician, you'll be the go-to person for first and second-line support across the business. Working closely with the Infrastructure Manager and in-house developers, you'll handle a wide range of technical challenges and support requests.

Your responsibilities will include:

• Providing expert remote and face-to-face support for laptops, desktops, and peripherals
• Installing and configuring new equipment
• Maintaining the printer fleet
• Supporting business-wide projects, deployments, and upgrades
• Offering general user assistance and technical advice
• Primarily Manchester-based with occasional travel to Liverpool

You'll thrive in this role if you have:

• At least 1 year in a similar IT support role
• Experience supporting Windows and Microsoft 365
• Knowledge of networks, DNS, Active Directory, Group Policy, authentication systems, and hardware
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Bonus qualifications: ITIL Foundation, Microsoft 365, AWS Cloud Practitioner

Applicants must be authorised to work in the UK., If you're passionate about IT support and want to join a company that truly invests in its people, we want to hear from you.

Manchester City Centre | Hybrid (post-probation)£30,000+ DOE | Permanent | Flexible Start/Finish TimesTime Recruitment - Exclusive Recruitment Partner

Ready to take the next step in your IT career with a company that genuinely values you? A respected, long-established law firm with over 40 years of success - is expanding its technical team and looking for an enthusiastic IT Support Technician to join their growing Manchester office.

With a 4.8 rating on Trustpilot and Reviews.io, their commitment to exceptional client care is matched only by their commitment to their people. This is your chance to become part of a supportive, forward-thinking organisation that champions development, flexibility, and wellbeing.

What's in it for you?

You'll enjoy a standout benefits package, including:

• Competitive salary (DOE)
• 6% employer pension contribution
• Hybrid working after probation
• Flexible start and finish times
• 25 days holiday + bank holidays
• Your birthday off
• Annual salary review
• Company sick pay
• Casual dress
• City centre office
• Subsidised gym membership
• Death in Service (4x salary)
• Access to an award-winning Employee Assistance Programme
• Ongoing training, development, and support

This is a fantastic opportunity to join a thriving business with offices in both Manchester and Liverpool, playing a key role in keeping the organisation running smoothly.