Senior Data & Insights Executive - Hybrid

Due to continued growth and the recent implementation of a new CRM system (Certinia), they are looking for a Senior Data & Insights Executive to join the team on a 12-month maternity cover, with strong potential to extend., This is a highly data-driven role, sitting at the heart of the business, responsible for ensuring data is accurate, meaningful and used to drive decision-making. You will be reporting directly to the Head of Performance and Operations.

With the recent rollout of a new CRM system across the organisation, this role will play a key part in refining processes, improving reporting capabilities and embedding the use of data across teams.

You will:

• Lead on data hygiene, management and optimisation across systems
• Build and maintain dashboards and reports (including board-level reporting and utilisation metrics)
• Analyse data to identify trends, insights and opportunities to improve business performance
• Support the ongoing implementation and optimisation of Certinia PSA and Salesforce reporting
• Work closely with senior stakeholders to translate data into actionable insights
• Identify and implement process improvements to streamline operations
• Support wider data strategy initiatives and continuous improvement projects

You will be a confident and commercially minded data professional, comfortable working with senior stakeholders and driving change.

You will have:

• Proven experience in a data, insights or analytics-focused role
• Strong experience with Salesforce reporting (Certinia PSA highly desirable)
• Experience building dashboards and delivering data visualisation (e.g. Power BI or similar tools)
• Experience analysing complex data sets and presenting insights clearly
• Excellent communication skills and stakeholder management experience
• Ideally a background in consulting, professional services or a similar environment

• £50,000 (up to £60,000 depending on experience)
• 30 days holiday + bank holidays and 2 volunteer days for causes you are passionate about
• Predominantly remote working (UK-based), with access to hubs in London, Manchester, Bristol and Newcastle
• Potential for the role to become permanent as the team expands