Cleared Dedicated IT Specialist
Role details
Job location
Tech stack
Job description
We're hiring a Secret-cleared IT Specialist to support a secure cloud services team. This role involves basic IT troubleshooting, PowerShell, Active Directory, Exchange, and SaaS knowledge, with a focus on distributed computing and security protocols.
Core Responsibilities
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Provide virtual escort services for non-cleared personnel in secure environments
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Run pre-written commands, share results, and assist with troubleshooting
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Collaborate with developers and engineers to resolve incidents and deploy workflows
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Maintain security clearances and document escort activities
Requirements
Strong communication and customer service skills
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Experience with production system maintenance (patching, certificates, service accounts)
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Detail-oriented, self-motivated, and proactive learner
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Willingness to work nights, weekends, and holidays
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Team-oriented with global collaboration experience - PowerShell and Exchange Server experience
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Active Directory administration (permissions, domains, provisioning)
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Familiarity with TCP/IP, DNS, Hyper-V, VMs, Fiddler, Send Connectors
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Programming/scripting in C# and PowerShell
SQL (T-SQL) for data retrieval
Technical writing for SOPs
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Windows server and desktop support
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Multi-tenant cloud troubleshooting