Identity And Access Management Engineer

Triage Operations Cisco WebEx Communication Telecommuting Microsoft Excel Microsoft Teams Microsoft Outlook Help Desk Support Microsoft Windows Business Valuation Full Stack Development Call Center Experience Technical Requirements Artificial Intelligence Business Transformation Critical Illness Insurance Troubleshooting (Problem Solving), The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues., Production Flow Analysis Critical Illness Insurance Material Handling Equipment Warehouse Management Systems Employee Assistance Programs +0 SDET Actalent Plano, TX*Remote Unix JIRA Linux

1-2 years of helpdesk / call center experience

1-2 years of experience working with "help desk ticketing tools" i.e. Service Now

Experience supporting Work from Home end-users

Experience working remotely yet as a team member

Skills:

Ability to troubleshoot common Windows related issues

Working knowledge of Active Directory

Working knowledge of Domain hierarchy

Working knowledge of Microsoft Windows OS

Microsoft Office Products including:

Word, Excel, Outlook, PowerPoint

Remote meeting software including:

Microsoft Teams, Cisco WebEx, Zoom

Strong written and oral communication

Ability to learn and troubleshoot custom applications

Non-Technical Requirements:

Great "people skills" with demonstrated ability to communicate with a wide variety of end users including many that have little or no "technical" skills.

The ability to listen to the end user and understand their needs and perspectives.

Sense of urgency in supporting the end user - returning the ability for them to perform their job.

Hardware:

The successful candidate will be working remotely as part of a larger team. While the Client will provide a company laptop, there are some physical needs that the candidate will need to provide.

Secure/quiet location to work

Personal high speed internet connection (no hot spots or public internet locations)

Cell phone with good reception, Plano, TX, Remote Okta JIRA Gitlab Usability Visionary Automation Governance Innovation Scalability Communication Collaboration Microsoft 365 Cyber Security Slack (Software) Strategic Thinking Workflow Management Lifecycle Management Artificial Intelligence Critical Illness Insurance Multi-Factor Authentication Cross-Functional Collaboration Identity And Access Management, Fort Worth, TXOn-Site Warehousing Housekeeping Construction Pallet Jacks Order Picking Cycle Counting Detail Oriented Test Operations Health Advocacy Workflow Management Loading And Unloading Packaging And Labeling Shipping And Receiving Artificial Intelligence Electrostatic Discharge, DevOps TestNG Writing Tooling Planning Teamwork Scripting Visionary Leadership Consulting Automation Innovation User Story Code Review Reliability Testability End Systems Coordinating Traceability Load Testing Communication Test Planning Collaboration Test Strategy Code Comments Prioritization Quick Learning Manual Testing Detail Oriented Time Management Test Automation Problem Solving Decision Making Project Planning Scenario Testing Safety Assurance Agile Methodology Systems Engineering Amazon Web Services Performance Testing Software Engineering Software Development Test Execution Engine Continuous Development Artificial Intelligence Technical Documentation PHP (Scripting Language) Bash (Scripting Language) Critical Illness Insurance Ruby (Programming Language) Python (Programming Language) User Acceptance Testing (UAT) Continuous Improvement Process Back End (Software Engineering) Troubleshooting (Problem Solving) JavaScript (Programming Language) Application Programming Interface (API) +0

Google IT Automation with Python

Salesforce Developer

This is a Contract position based out of Coppell, TX. Pay and Benefits

The pay range for this position is $16.25 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.