Global Returns Technical Support Rep

CareerCircle
Scottsdale, United States of America
4 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Compensation
$ 40K

Job location

Remote
Scottsdale, United States of America

Tech stack

Microsoft Excel
Artificial Intelligence
Microsoft Outlook
Integrated Development Environments
Microsoft Office

Job description

Operations Customer Service Business Valuation Full Stack Development Artificial Intelligence Business Transformation Critical Illness Insurance, The Global Support Team Representative will answering incoming tickets via email regarding the status of the equipment return. They will be creating RMA's, return shipping labels, and closing cases for all global customers. (India and Brazil)., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Performing Loan Consultant (Bilingual And Non-bilingual) TEKsystems Tempe, AZHybrid Loans Research Operations Automation Positivity Collections Negotiation Refinancing Skip Tracing Communication Inbound Calls Prioritization Outbound Calls Mortgage Loans Microsoft Excel Multilingualism Customer Service English Language Microsoft Office Microsoft Outlook Microsoft Windows Business Valuation Personal Integrity Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Critical Illness Insurance Ethical Standards And Conduct +0 Delinquency Control Counselor TEKsystems Phoenix, AZRemote Sales Honesty Operations Collections Retail Sales Outbound Calls Customer Service Consumer Lending Business Valuation Financial Institution Full Stack Development Call Center Experience Administrative Support Artificial Intelligence Development Environment Business Transformation Critical Illness Insurance +0 Weekend Shift Mechanic Aerotek Phoenix, AZ*On-Site Operations Hand Tools Sheet Metal Construction Team Oriented Health Advocacy Torque (Physics) Lean Manufacturing Aerospace Materials Mechanical Assembly Time Off Management Power Tool Operation Six Sigma Methodology Artificial Intelligence Discounts And Allowances Critical Illness Insurance Standard Operating Procedure Employee Assistance Programs Continuous Improvement Process

Requirements

  • Must have excellent written communication skills
  • Strong Customer Service Skills
  • Experience navigating multiple systems at a time
  • Experience Creating RMA's and creating shipping and return labels is a plus!!

Benefits & conditions

This is a Contract to Hire position based out of Scottsdale, AZ. Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

About the company

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

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