ERP Specialist

We are seeking a functional ERP specialist with strong business-process experience to support and enhance our Microsoft Dynamics 365 Business Central platform. This role is focused on understanding how the business operates, partnering with teams across operations, finance, and supply chain, and ensuring the ERP system supports efficient, scalable processes. This is not a development role-we are looking for someone who can translate business needs into system solutions and drive adoption across the organization., Business Process Ownership & Engagement

• Act as the primary ERP partner to business teams across Finance, Operations, Production, and Customer Service
• Lead discussions to understand business challenges and identify process improvements
• Translate operational needs into clear functional requirements
• Drive ERP adoption and support change management across departments

Requirements ERP Functional Support & Improvement

• Configure and support Dynamics 365 Business Central to align with business processes
• Maintain and prioritize the functional backlog of improvements
• Identify opportunities to streamline workflows and increase efficiency
• Support system enhancements and upgrades from a business perspective

Testing & Solution Validation

• Lead User Acceptance Testing (UAT) with business stakeholders
• Develop and execute functional test scenarios
• Ensure solutions meet real-world operational needs before deployment

Integration Coordination (Reframed)

• Partner with technical teams to support integrations with warehouse, production, and reporting systems
• Define business requirements for integrations (do not build them)
• Validate that integrations meet operational needs

Do you have experience in Stakeholder management?, * 5+ years of ERP functional experience (not development)

• This is a functional/business-facing role. Candidates with primarily software development or coding backgrounds will not be a fit.
• 3+ years with Microsoft Dynamics 365 Business Central or NAV
• Strong experience working directly with business stakeholders in operational environments
• Proven ability to analyze and improve business processes
• Experience gathering and documenting functional requirements

Preferred Background (Sharpened Targeting)

• Experience in manufacturing, print, logistics, or fulfillment environments
• Experience supporting ERP implementations or major business system changes
• Comfortable working cross-functionally with operations-heavy teams

Key Skills (Refocused) Functional

• Business process analysis and optimization
• ERP configuration (not coding)
• Understanding of financial and operational workflows

Delivery

• Workshop facilitation with business teams
• Requirements gathering and documentation
• Stakeholder communication across technical and non-technical groups

Personal

• Ability to translate business needs into system solutions
• Strong communication with non-technical stakeholders
• Practical, process-oriented problem solving

Applicants must be authorized to work in the U.S.