Data Center Chief Engineer

This position is responsible for providing the highest-level complex

deskside technical support (including answering user PC and software

questions and providing resolution to issues), maintaining a log through

data entry, and prioritizing questions into a call tracking system. Serve as interface between the Service Desk and Desktop Engineering for all end point related and/or support systems impacts. Responsible for top level escalation support for the Service Desk including VIP and Executive support. Will be the point of contact on projects and DSS initiatives as assigned.

Responsibilities and Duties

• Provide expert, on-site technical support to staff. Respond to telephone calls, email, and requests for technical support. Respond to telephone calls, email, and requests for technical support.
• Accurately document all support interactions and resolutions, and escalate complex issues to senior IT staff when necessary.
• Diagnose and resolve complex hardware, software, and network issues on desktops, laptops, mobile devices, and peripherals.
• Anticipate potential technical problems, implement preventive measures, and ensure seamless operation of systems.
• Provide feedback to supervisor on unusual matters and suggest changes to existing products or services to better aide the end user.
• Document, track, and monitor the problem to ensure timely resolution.
• Use best practices and knowledge of internal or external business issues to improve products or services and take active role in improving procedures.
• Perform other duties as assigned.
• Training and mentorship, Job Title: IT Site Support Technician Location: Oklahoma City, OK (Onsite with local travel) Pay Range: $50,000 - 65,000 / year depending on experience Benefits: The position is eligible for medical, dental, vision, and 401(k). **Onsite requirement - M... Recommended *, The Service Desk Specialist II role provides Tier 2 support to clients, addressing and resolving desktop hardware, software, and peripheral issues while maintaining recurring onsite commitments to designated client(s). As a key part of the support team... Recommended *, Intelex and HSE Applications Lead Location: Houston or Dallas Texas; onsite-hybrid model Salary: $100-140k / year - DOE Benefits: This position is eligible for Medical, Dental, Vision, and 401(k) benefits Summary: This position will serve as the organi... Recommended *, Job Title: Legal Assistant Location (city, state): Nashville, TN Industry: Legal / Professional Services Pay: $65,000 - $80,000 annually (depending on experience) About Our Client: Addison Group is partnering with our client, a highly respected profess... Recommended *, Role: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 annually depending on experience Benefits: The position is eligible for medical, dental, vision, and 401(k). **Must be authorized to work in the United ... Recommended *, We are partnering with a client seeking a hands-on leader to oversee and elevate their software development organization. This role is ideal for someone who thrives in a people-first leadership position while still maintaining enough technical depth to... Recommended *, Title: BAS Service Technician (Building Automation Systems) Location: Houston, TX Salary: $85k - $95k No sponsorship available Benefits: Medical, Dental, Vision, L/S Term Disability, Life Insurance, 401K, and paid vacation and holidays. Ongoing trainin... Recommended *, Job Title: HRIS Analyst Location: Tulsa, OK Work Schedule: Hybrid Schedule, Mandatory in office days Weds/Thurs, third day in office flexible. Type of Employment: 6 month Contract Compensation: $41-47/hr Industry: Oil & Gas Benefits: Full Package Posit... Recommended *, Position Title: Senior Payroll Analyst Location: New York, NY Compensation: $75,000 - $90,000 / Annually Benefits: This position is eligible for health benefits, FSA, short and long term disability programs, life insurance, and 401(k). A Queens based p... Recommended *, Job Title: Customer Service Representative - Sales Support Location (city, state): Schaumburg, IL (Hybrid - Mon & Fri Remote | Tue-Thu In Office) Industry: Manufacturing Pay: $22-$24/hr (based on experience) Benefits: This position is eligible for medi... Recommended *, Position Title: Executive Assistant/ Office Manager Location: Katy, TX Assignment Type: Direct Hire Compensation: $70,000-80,000 Work Schedule: Monday-Friday, 8-5 Benefits: This position is eligible for medical, dental, vision, and 401(k). Executive As... Recommended *, Project Executive - MEP (Electrical & Mechanical) Location: Houston, Texas Compensation: $130,000 - $160,000 Role Summary Seeking an experienced Project Executive with 15+ years of commercial MEP construction experience to provide senior leadership acr... Recommended *, Position: Engineering Support & Customer Success Analyst Location: 100% Remote - Mainland-USA based candidates ONLY (working EST) Length: 3+ months contract to hire Target Pay Range: $25.00 / Hourly W2 (Benefits eligible after 60 days) Benefits: This p... Recommended *, Job Title: Dispute Resolution Specialist I (Bilingual English/Spanish) Industry: Call Center/Non-profit Location (city, state): McLean, VA (Hybrid role after training) Assignment Type: Contract-to-Hire (long-term contract with potential for conversion)... Recommended *, Job Title: Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17.00 - $17.50 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: O... Recommended *, Title: Hosting Enterprise Architect Location: Dallas, TX - Onsite 1 day a week Salary: $150k Position is not eligible for sponsorship Benefits: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to... Recommended *, Title: Purchasing Manager Employment Status: Full-Time, Exempt Schedule/Location: Onsite daily 8 am - 5 pm CT in Waukegan, IL Salary Range: $80,000 - $125,000 Position Overview The Purchasing Manager oversees and directs all procurement activities for ... Recommended *, Position: Business Analyst Pay: $60,000 - $70,000 JOB SUMMARY The Business Analyst role is responsible for serving as liaisons between the operational and administrative functions and systems of the Bank and the IT Organization. They collect, analyze, ... Recommended *, Role: Field Technician - Access Control Location: Oklahoma City, Oklahoma Pay Range: $40,000 - $65,000/annually depending on experience Benefits: The position is eligible for medical, dental, vision, and 401(k). **Onsite requirement - Must be authorize... Recommended *, Role: Data Center Chief Engineer Location: Ashburn, VA Pay Rate Range: $120,000-$150,000/year DOE Internal Job ID: 10068301 Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a D... Recommended *, Role: Data Center Chief Engineer Location: Chantilly, VA Pay Rate Range: $135,000-$170,000/year DOE Internal Job ID: 10069934 Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a... Recommended *, Role: Building Engineer Location: Chantilly, VA Pay Rate Range: $38-$44/hr. DOE Internal Job ID: 10070106 Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Lead Building Engin... Recommended *, Role: Building Engineer Location: Ashburn, VA Pay Rate Range: $40-$47/hr. DOE Internal Job ID: 10070093 Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Lead Building Enginee... Recommended *, Position Title: Systems & Network Engineer Location: Washington, DC- 5 Days onsite, NO work from home Assignment Type: 6-month contract to hire Pay Rate: $50.00 - $65 w2/ Hourly (Benefits eligible after 60 days) Benefits: This position may be eligible ... Recommended *, Job Title: Sr. Applications Project Manager Compensation: $115000 - $125000 / Year Benefits: This position is eligible for medical, dental, vision, and 401(k). As a Sr. IT Project Manager, you will lead large-scale enterprise technology initiatives tha... Recommended

Associate's Degree

Required Attitudes, Efforts, Abilities and Behaviors

Required attitudes: Strong analytical and troubleshooting skills to quickly identify and resolve complex technical issues. Exceptional customer service skills, with the ability to communicate technical information clearly and effectively to both technical and non-technical users.

Knowledge required: Deep knowledge of operating systems (Windows, Linux), server administration, network configuration, and various hardware and software platforms.

Abilities required: Ability to work independently to resolve all but most

complex issues.

Relationship management: Excellent communication skills to effectively interact with staff, understand their needs, and provide clear, timely support. Strive to consistently have positive interactions and be aware of various communication styles (non-verbal communication, body language). Cultivate and maintain strong relationships with clients and executives by understanding their needs and providing tailored technical solutions.

Required Industry Experience

Minimum of 3 years of experience technical support or help desk., Associate's Degree

Required Attitudes, Efforts, Abilities and Behaviors

Required attitudes: Strong analytical and troubleshooting skills to quickly identify and resolve complex technical issues. Exceptional customer service skills, with the ability to communicate technical information clearly and effectively to both technical and non-technical users.

Knowledge required: Deep knowledge of operating systems (Windows, Linux), server administration, network configuration, and various hardware and software platforms.

Abilities required: Ability to work independently to resolve all but most

complex issues.

Relationship management: Excellent communication skills to effectively interact with staff, understand their needs, and provide clear, timely support. Strive to consistently have positive interactions and be aware of various communication styles (non-verbal communication, body language). Cultivate and maintain strong relationships with clients and executives by understanding their needs and providing tailored technical solutions.

Required Industry Experience

Minimum of 3 years of experience technical support or help desk.

Required Travel

Some travel to company sites

Role: Electrical-Mechanical Technician | Full Time | Contract to Hire Location: Irwin, PA Pay: $30 - $35 / hour Benefits: This role is eligible for medical, dental, vision and 401k. Our Global Manufacturing client is looking to add a Electrical-Mechani... Recommended *