Data Center Technician 3

• Prepare, stage, set up, and perform data center hardware startups and shutdowns (e.g., racks, hard drives, switches) following checklists, guides, protocols, and instructions.
• Assist and provide guidance to technicians on challenging or complex tasks.
• Perform diagnostics and troubleshooting, identify root causes, and replace faulty components with minimal customer and business disruption.
• Conduct post-execution quality checks and verify grounding, staging, labeling, and cabling compliance with safety and deployment standards.
• Perform decommissioning activities for hardware refreshes and simple changes (e.g., memory upgrades, OS rebuilds) following standard procedures.
• Follow procedures to communicate, report, and escalate incidents to appropriate management.
• Participate in daily safety briefings, required training, and compliance activities.
• Contribute to team collaboration by sharing information, participating in meetings, and supporting coworkers.
• Complete assigned tickets efficiently while meeting KPI and SLA expectations.
• Maintain accountability for service quality, completeness, and user experience.
• Develop understanding of the client's business and the impact of work performed.
• Maintain exceptional server hardware knowledge and understanding of system failures.
• Assist in failure analysis and server fleet health tracking.
• Use IPMI tools for diagnostics.
• Administer software tools such as diagnostics, testing utilities, and firmware updates.
• Resolve real-time issues during deployments.
• Work with Windows Server operating systems and WinPE environments.
• Configure and support Linux PXE services.
• Troubleshoot Layer 1, Layer 2, and Layer 3 network issues.
• Support virtual machine setup and environment configuration.
• Work independently in local and geographically dispersed team environments

Client is currently seeking a Data Center Technician to support servers at customer data centers. The ideal candidate balances strong technical skills (hardware, IT, and cabling management) with excellent attention to detail, self-motivation, and a positive, results-driven attitude., * 2+ years of experience as a Data Center Technician.

• Associate degree in Computer Science, Computer Engineering, Information Technology, or equivalent experience preferred.
• CompTIA A+ certification or equivalent experience.
• CompTIA Server+ certification or equivalent experience.
• Windows operating systems experience.
• CCNA certification preferred.
• MCP/MCSE certification preferred.
• Scripting experience preferred (PowerShell, Python, Bash).
• Ability to lift up to 35 pounds when necessary.
• Ability to safely climb ladders when required.
• Ability to wear personal protective equipment (PPE) correctly.
• Ability to stand and walk throughout the facility for extended periods.
• Ability to use hands to handle tools and controls, make precise adjustments, bend/twist the body, and perform repetitive movements for extended periods.