TELECOMMUTE Solution Architect - Loyalty & Marketing Platforms

Seeking an experienced Solution Architect to design scalable, cloud-native applications supporting loyalty, marketing, customer engagement, and enterprise integration initiatives. The ideal candidate will bridge business and technology teams, translating complex requirements into secure, high-performing solution architectures., * Design end-to-end application solutions using layered, microservices, and event-driven architectures.

• Lead API and integration design using REST/JSON, messaging, and streaming technologies.
• Collaborate with business, product, marketing, and engineering teams to define solution roadmaps.
• Architect customer data flows across CRM, CDP, loyalty, and marketing platforms.
• Evaluate technology options and provide recommendations based on scalability, performance, security, and cost.
• Ensure adherence to enterprise architecture standards, governance, and compliance requirements.
• Support AWS cloud adoption and modernization initiatives.

• 10+ years of experience in Solution Architecture, Application Architecture, or Software Engineering.
• Strong understanding of:

• Layered, Microservices, and Event-Driven Architectures
• REST API Design, Integration Patterns, and Data Modeling
• AWS Cloud Services (EC2, S3, RDS, DynamoDB, Lambda, Containers)
• Customer Data Platforms (CDP), CRM, and Customer Journey Concepts
• Real-time and batch integration patterns
• Non-functional requirements (performance, scalability, security, availability)

• Experience working with Agile delivery teams and enterprise stakeholders.

Preferred Qualifications

• Experience in Loyalty, Marketing Technology (MarTech), or Customer Engagement platforms.
• Knowledge of Kafka, AWS MSK, Airflow, or ETL/Data Pipeline solutions.
• Familiarity with GraphQL, Salesforce, Adobe, Braze, or similar platforms.
• Understanding of TOGAF principles and enterprise architecture governance.
• Knowledge of GDPR, CCPA, consent management, and customer data privacy.
• Travel, airline, hospitality, or loyalty program domain experience is highly desirable.

Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and Enterprise Transformation.