Level 1 IT Support Specialist

Are you passionate about technology and eager to kick off your IT career? V-NET Consulting is looking for an enthusiastic Level 1 IT Support Specialist to join our growing team. This entry-level position is perfect for someone with a bit of IT education or experience who's ready to learn, grow, and provide great support to our clients.

What You'll Do

• Provide Tier 1 technical support for common issues (password resets, email setup, slow network troubleshooting, etc.).
• Set up laptops, desktops, and other hardware for client deployments.
• Occasionally travel to client sites to install or troubleshoot equipment.
• Log and update tickets in our system, keeping clients informed every step of the way.
• Assist with phone coverage and help maintain internal documentation.
• Work closely with experienced engineers and gain valuable hands-on training.

Do you have a valid Driver's License license?, Do you have experience in Windows?, Do you have a High school diploma or GED?, * Associate degree in IT or 0-1 years of related experience.

• Basic knowledge of Microsoft Windows, Microsoft 365, and general networking concepts.
• Clear communicator, both verbal and written.
• Organized, dependable, and eager to learn new skills.
• Valid driver's license and reliable transportation., * High school or equivalent (Required)

Experience:

• IT: 1 year (Preferred)

Ability to Commute:

• Opa-locka, FL 33054 (Required)

Pulled from the full job description

• Tuition reimbursement
• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Opportunities for advancement, * 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance