Amazon Connect Manager, Technical Transformation

Deloitte T.T.L.
Kansas City, United States of America
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Kansas City, United States of America

Tech stack

Amazon Web Services (AWS)
Cloud Computing
Software Engineering
Amazon Connect

Job description

An Amazon Connect Technical Architect is responsible for the design of our Amazon Connect services, project management and delivery oversight of our onshore and offshore development teams. This role builds and manages teams, advises clients on best practices in AWS services, ensures quality on projects, and identifies new sales opportunities at existing clients.

Requirements

  • Ability to work independently and collaborate as part of a team

  • Effective written and verbal communication skills

  • Meticulous attention to detail and quality of work product

  • Ability to build and sustain professional relationship

  • Ability to lead projects or workstreams

  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment

  • Strong interpersonal skills and professional demeanor

  • Ability to meet deadlines

  • Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • Minimum of 8+ years of overall experience, to include a minimum of 5 years of enterprise, full-life cycle in Architecture in the professional IT/Software Development services industry

  • 5+ years project experience architecting, building, and supporting cloud-based solutions on AWS

  • Minimum 4 years of experience leading multiple project teams simultaneously on relevant engagement

About the company

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Apply for this position