Zip Technical Integration Specialist - INTL

Insight Global
Wilmington, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Wilmington, United States of America

Tech stack

JavaScript
API
Software as a Service
Cloud Computing
Continuous Integration
Electronic Data Interchange (EDI)
Middleware
File Transfer
Groovy
Monitoring of Systems
Identity and Access Management
JSON
Python
Powershell
SAP Applications
Simple Object Access Protocol (SOAP)
SQL Databases
Systems Integration
XML
Scripting (Bash/Python/Go/Ruby)
Enterprise Software Applications
SOAPAPI
SAP S/4HANA
SAP Ariba
Api Design
Webhooks
Api Management

Job description

We are seeking a Technical/Integration Specialist to support and enhance integrations within the Zip Intake Management platform. This role focuses on API integrations, middleware support, troubleshooting, and technical administration across procurement and enterprise systems.

Ideal candidates bring strong experience with SaaS integrations, enterprise APIs, ERP systems, and production support in a fast-paced environment.

Core Responsibilities

  • Support and troubleshoot production integrations (APIs, webhooks, file transfers, workflows)
  • Perform RCA and partner with IT, security, and vendors to resolve issues
  • Build and maintain integrations between Zip and systems including SAP S/4HANA, Ariba, Agiloft (CLM), OneTrust, HR, and identity platforms
  • Develop REST/SOAP APIs, event-driven integrations, and file-based integrations (CSV, XML, JSON, EDI)
  • Support deployments, environment management, and documentation
  • Ensure compliance with security, governance, and audit requirements

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Requirements

6+ years in integration/middleware support within enterprise environments

  • Strong API experience (REST/SOAP, JSON/XML, webhooks, auth/security)
  • Experience integrating procurement/intake platforms and ERP systems (SAP/Ariba preferred)
  • Hands-on with SQL, monitoring tools, and cloud/SaaS integrations
  • Experience with CI/CD, release processes, and ITIL environments
  • Scripting experience (Python, JavaScript, Groovy, or PowerShell) - Exposure to intake-to-procure workflows strongly preferred
  • Strong problem-solving, communication, and ability to manage multiple priorities

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