Captive Implementation Specialist

We are seeking a detail-oriented and client-focused Captive Implementation Specialist to join our team. In this role, you will lead the end-to-end implementation of new and renewal groups joining our captive program, ensuring a seamless transition and exceptional experience throughout the process., Client Onboarding & Implementation

• Manage the full lifecycle of implementations, from sale/notice to renewal through effective date, for new clients and renewal groups
• Serve as the primary point of contact for clients during the implementation phase, setting expectations and managing timelines
• Conduct discovery sessions to gather client and captive requirements

Project Management

• Develop and maintain detailed project plans, tracking milestones, deliverables, and dependencies
• Coordinate cross-functionally with Sales, Captive Analytics, Account Management, and carrier partners to ensure on-time delivery
• Proactively identify risks and escalate issues as needed to keep implementations on track
• Maintain thorough implementation records and handoff documentation for ongoing account management

Do you have experience in Project stakeholder communication?, * 2+ years of experience with a preference to those with benefits administration or prior implementation experience

• Understanding of stop loss, health insurance, or self-funding is a plus
• Proficiency with Office 365
• Strong project management skills with the ability to manage multiple implementations simultaneously
• Excellent written and verbal communication skills; comfortable presenting to clients and senior stakeholders
• High attention to detail and a systematic approach to data validation and QA

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance