Platform Professional Services Principal Consultant (Remote)

CrowdStrike
Jackson Township, United States of America
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Remote
Jackson Township, United States of America

Tech stack

Microsoft Access
Microsoft Word
Microsoft Excel
Microsoft Windows
Microsoft Active Directory
API
Amazon Web Services (AWS)
Macintosh Computers
Azure
Bash
Databases
Computer Engineering
Linux
Python
McAfee VirusScan
Microsoft SQL Server
System Center Configuration Manager
Citrix Systems
Microsoft PowerPoint
Powershell
Azure
Security Information and Event Management
Single Sign-On
Software Deployment
Software Vulnerability Management
Computer Networking Systems
Google Cloud Platform
Firewalls (Computer Science)
Falcon Platform
Information Technology
CIS Benchmarks
Puppet
Splunk

Job description

CrowdStrike Services is seeking a Platform Professional Services Principal Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform and related applications. The Platform Professional Services Principal Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications.

What You'll Do:

Deployment and Operations activities may include:

  • Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
  • Assist customer with operationalizing all modules of the Falcon platform
  • Troubleshoot customer issues across small to large enterprises
  • Utilize and engineer native and 3rd party software deployment technologies
  • Develop scripting and application solutions using Falcon APIs
  • Customer project planning and status
  • Work closely and collaboratively with customer information technology teams
  • Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management
  • Assist customers with the integration of CrowdStrike into existing tools
  • Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors
  • Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral
  • Develop and lead skills workshops for the Platform Professional Services team
  • Ability to travel up to 25% of the time

Requirements

Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 10 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:

  • Strong understanding of software deployment technologies
  • Very knowledgeable on Windows, Mac, and Linux platforms
  • Strong knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
  • Skillful communication and effective ability to build collaborative relationships
  • Expert experience with presentation technical content to various audiences
  • Expert experience in computer and network systems security
  • Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
  • Proactive and thorough ability to manage work and prioritize customer projects
  • Experience mentoring team members
  • Some experience leading a team to complete projects
  • High level of motivation; self-starter; results driven
  • Potential for travel and assignment work exists

Experience in the following areas preferred:

  • Endpoint Security: Falcon platform (preferred), AV, and EDR solutions
  • Operating Systems: Windows, Linux, Mac
  • Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
  • Development: PowerShell, Python, Bash, Batch
  • Technlogies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
  • Compliance: CIS Benchmarks, STIGs, PCI, HIPPA
  • Database: SIEM, MSSQL, Splunk, LogScale
  • Identity: Identity, Active Directory, Azure-AD, SSO
  • Cloud: AWS, Azure, and GCP

Benefits & conditions

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the company

This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment. Benefits of Working at CrowdStrike: * Market leader in compensation and equity awards * Comprehensive physical and mental wellness programs * Competitive vacation and holidays for recharge * Paid parental and adoption leaves * Professional development opportunities for all employees regardless of level or role * Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections * Vibrant office culture with world class amenities * Great Place to Work Certified across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

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