Digital Experience Delivery Coordinator
Charles Schwab & Co., Inc.
Austin, United States of America
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
SeniorJob location
Austin, United States of America
Tech stack
Microsoft Excel
Agile Methodologies
Confluence
JIRA
Collaborative Software
Next.js
React
Job description
As part of the Marketing Technology team, this role focuses on delivery coordination of digital experiences. The coordinator will manage the orchestration of experience creation, review/approval, publishing, and launch readiness, ensuring seamless workflow processes and timely, high-quality launches.
Digital Experience Delivery Coordinator - Responsibilities:
- Coordinate end-to-end experience delivery across creation, editorial review, compliance/approval, publishing, QA, and launch.
- Build and maintain detailed delivery plans and production schedules for site experiences and releases.
- Manage intake and prioritization of experience requests and confirm readiness before entering production.
- Track dependencies, risks, issues, and decisions across stakeholders and escalate blockers for timely resolution.
- Facilitate cross-functional working sessions, status cadences, and stakeholder updates.
- Partner with content authors, UX, and platform teams to validate publishing requirements and ensure compliance standards.
- Support launch execution and post-launch stabilization by coordinating checklists and follow-ups.
Requirements
- 5+ years of experience coordinating delivery for digital experiences.
- Proven project management skills with experience in Agile methodologies.
- Highly detail-oriented with strong quality instincts.
- Proactive and self-motivated with strong stakeholder management skills.
- Experience supporting change management and process transitions.
- Proficiency with common delivery and collaboration tools (e.g., Jira, Confluence, Excel).
Digital Experience Delivery Coordinator - Nice-to-Have Skills:
- Experience with large-scale web projects or platform migrations.
- Working knowledge of modern web stacks (e.g., React, Next.js).
- Hands-on experience with CMS or content platform programs.
- Experience in regulated industries with workflow and compliance requirements.
- Ability to create scalable governance playbooks.
About the company
On behalf of our Marketing Technology client, Procom is searching for a Digital Experience Delivery Coordinator for a 12-month role. This position is a hybrid position with 4 days onsite at our client's Austin, Texas office.