Netcool & AIOps Engineer
Role details
Job location
Tech stack
Job description
Integration and Migration of traditional IBM Netcool Operations Insight event management systems with the AI-powered capabilities of the IBM Cloud Pak for AIOps platform
Automating IT operations, reducing alert noise, and using AIML to predict and resolve incidents faster
Ensuring seamless bidirectional synchronization of event data between Netcool and the AIOps platform
Creating and implementing automation policies and runbooks within the AIOps environment to automatically diagnose and remediate IT issues
Assisting in feeding quality data to the AIOps platforms machine learning models to enable event grouping, log anomaly detection, metric anomaly detection, and change risk assessment
Utilizing the AIOps platforms resource management and topology features to provide a unified, application-centric view of the IT infrastructure
Working with cross-functional teams to integrate data from various third-party tools and ensure a cohesive, AI-driven operations platform
Diagnosing and resolving complex issues that arise during the integration and operation of the AIOps and Netcool systems in a hybrid cloud environment
Requirements
Telecom experience is a must
IBM Netcool - Tivoli NOI, AI Ops Netcool Developer with AIOps Cloud Pak expertise