Netcool & AIOps Engineer

Sierra Business Solution LLC
Dallas, United States of America
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Dallas, United States of America

Tech stack

Artificial Intelligence
Cloud Computing
IBM Cloud Computing
Tivoli Management Framework
Information Technology Operations
Machine Learning
Information Technology
Artificial Intelligence Markup Language (AIML)

Job description

Integration and Migration of traditional IBM Netcool Operations Insight event management systems with the AI-powered capabilities of the IBM Cloud Pak for AIOps platform

Automating IT operations, reducing alert noise, and using AIML to predict and resolve incidents faster

Ensuring seamless bidirectional synchronization of event data between Netcool and the AIOps platform

Creating and implementing automation policies and runbooks within the AIOps environment to automatically diagnose and remediate IT issues

Assisting in feeding quality data to the AIOps platforms machine learning models to enable event grouping, log anomaly detection, metric anomaly detection, and change risk assessment

Utilizing the AIOps platforms resource management and topology features to provide a unified, application-centric view of the IT infrastructure

Working with cross-functional teams to integrate data from various third-party tools and ensure a cohesive, AI-driven operations platform

Diagnosing and resolving complex issues that arise during the integration and operation of the AIOps and Netcool systems in a hybrid cloud environment

Requirements

Telecom experience is a must

IBM Netcool - Tivoli NOI, AI Ops Netcool Developer with AIOps Cloud Pak expertise

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