Site Reliability Engineer II

• Define and maintain customer user journeys (CUJs), service level indicators (SLIs), and service level objectives (SLOs).
• Establish error budgets and drive blameless postmortems with actionable remediation plans.
• Design and run incident response role-playing scenarios and readiness drills.
• Conduct Non-Abstract Large System Design (NALSD) to guide resilient architectures.
• Build automation and tooling; write production-quality code in at least one language.
• Partner with development and DevOps teams to improve reliability, scalability, and observability.
• Communicate reliability posture and tradeoffs to business stakeholders with clarity and confidence.

We are seeking a Site Reliability Engineer II to join our dynamic team. The ideal candidate will have strong experience in establishing SRE practices, defining CUJs, SLIs, and SLOs, and building reliability tooling and a proven ability to launch SRE capabilities from the ground up while partnering with product and business stakeholders., * Hands-on SRE experience establishing SLIs, SLOs, error budgets, and blameless postmortems.

• Ability to perform NALSD and advocate for resilient system design.
• Proficiency in coding with at least one language (e.g., Python, Java, Go, or similar).
• Experience in development or DevOps environments.
• Strong communication skills with the ability to present reliability narratives to business audiences.

Preferred Skills:

• Experience standing up a new SRE practice and culture.
• Background in Agile delivery as a developer.

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.