IT Support Engineer

We are looking for a highly motivated IT Support Level 1 professional to join our client's team in Breda. This role is ideal for someone with strong technical troubleshooting skills and the ability to provide high-quality support in a fast-paced environment. You will act as the first point of contact for IT-related issues and ensure smooth day-to-day operations., * Provide Level 1 technical support for end users (in person, via phone, and email)

• Diagnose and resolve hardware, software, and network issues
• Install, configure, and maintain end-user devices and applications
• Log and track support tickets, ensuring timely resolution
• Escalate complex issues to Level 2/3 teams as needed
• Support onboarding/offboarding activities
• Maintain documentation and follow IT processes and standards

Do you have experience in Windows?, * Fluency in English and Dutch (both required)

• Previous experience in Level 1 IT Support or Service Desk role
• Strong knowledge of Windows OS, MS Office Suite, and basic networking
• Experience supporting hardware (laptops, desktops, printers, etc.)
• Excellent communication and customer service skills
• Ability to work independently and in a team

Note: This is a B2B self employed contract. Salary will be paid as gross without any tax deductions.