IT System Production Engineer

We are looking for a System Production Engineer to join our global support organisation supporting complex production systems, deployments and operational environments.

This is an exciting opportunity to work within a collaborative global team supporting large-scale airport technologies across international customer environments.

What You Will Do

• Build and configure server systems from the ground up
• Support implementation, QA and rollout activities across customer environments
• Troubleshoot complex production and infrastructure-related issues
• Support Windows Server and Red Hat Enterprise Linux environments
• Support backup, antivirus, data replication and security technologies
• Participate in beta testing and validation activities for new or modified code
• Support global deployment teams, site administrators and second-level support teams
• Develop technical documentation including installation guides, whitepapers and diagrams
• Work within ITIL and ISO operational processes and troubleshooting methodologies
• Participate in scheduled and rotational third-level out-of-hours support
• Support patch management and security best practices across production systems

What You Will Learn

• Exposure to large-scale airport and operational IT systems used globally
• Experience supporting complex international customer environments
• Opportunity to develop expertise across infrastructure, networking, databases and production systems
• Exposure to global deployment and operational support models
• Collaboration across international technical and support teams
• Development within a highly operational and customer-focused aerospace environment

Do you have experience in TCP/IP?, * Strong experience supporting Windows Server environments

• Experience working with Red Hat Enterprise Linux (RHEL)
• Solid understanding of TCP/IP networking fundamentals
• Strong troubleshooting and analytical skills
• Experience with scripting tools including PowerShell, SQL, Win32 or Ansible
• Experience supporting production or operational IT systems
• Knowledge of databases including SQL Server, Oracle, Mongo, Elasticsearch or Redis
• Experience supporting backup, antivirus, patching or data replication technologies
• Ability to work independently and conduct technical research where required, * Airport or aviation IT systems experience
• Experience with imaging software
• ITIL or ISO process experience

Pulled from the full job description

• Annual leave
• Employee assistance programme
• Company pension
• Private medical insurance, * Attractive Compensation & Bonus Scheme
• Generous Employer Contribution to Pension Scheme with 2:1 match
• Private Medical Insurance
• Life Assurance
• Group Income Protection
• Support with professional fees
• Employee Assistance Program (EAP)
• Healthcare benefits (including a healthcare cash plan)

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Note: The successful candidate will be required to complete a Baseline Personnel Security Standard (BPSS) check and standard background screening.

At Collins Aerospace, we're shaping the future of connected aviation through innovative airport and operational technologies used across the globe. Our Airports Systems Production team in Crawley supports mission-critical customer environments and infrastructure that help enable reliable airport operations and passenger experiences worldwide.