ERP Specialist, Financial Systems - NYUAD IT Enterprise Applications

Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.

New York University Abu Dhabi (NYUAD) seeks to appoint a ERP Specialist, Financial Systems reporting to Associate Director, Business Enterprise Applications and Data.

The ERP Specialist, Financial Systems provides day-to-day operational support for Oracle PeopleSoft Financials, ensuring stable, accurate, and timely system performance. This role focuses on ticket-based support, issue resolution, and user assistance to support core financial operations. The position works closely with finance, IT, and functional stakeholders to maintain system reliability and data integrity.

The ERP Specialist will perform system audits to ensure data integrity and also assist with the administration of related functionality. This role requires systems analysis to be performed and operational support. Assist and maintain custom and ad hoc reports. Provide end-user training.

This position works with Portfolio managers and technical teams to identify business process improvements, define and analyze requirements, identify potential solutions and interface with the teams to implement the selected solution.

Key Responsibilites:

• Operational ERP Support: Deliver ticket-based support for Oracle PeopleSoft Financial modules, including issue triage, analysis, resolution, and follow-up. Monitor and resolve system errors, data discrepancies, and user access issues in accordance with service level expectations
• Perform Root Cause Analysis and System Improvements: Investigate reported issues to determine underlying causes and implement appropriate configuration adjustments or process corrections to prevent recurrence
• Partner with finance functional teams to clarify requirements and promote effective system utilization. Coordinate with technical teams, vendors, and external providers on escalated matters, and assist with testing and validation of patches, fixes, and minor enhancements
• Maintain Documentation and Ensure Compliance
• Document incidents, solutions, and recurring trends to support knowledge management and continuous improvement. Ensure adherence to internal controls, security standards, and audit requirements related to ERP systems

• Bachelor's degree in Information Systems, Finance, Accounting, Business, or a related field, or equivalent experience, * 5+ years of hands-on experience supporting ERP financial systems in a production environment
• Demonstrated experience providing operational, ticket-based application support
• Working knowledge of Oracle PeopleSoft Financials
• Experience supporting financial business processes such as general ledger, accounts payable, billing, accounts receivable, and commitment control etc.
• Strong analytical, problem-solving, and customer support skills
• Ability to communicate clearly and work collaboratively with technical and non-technical stakeholders

NYU Abu Dhabi is pioneering a new model of higher education for a global world, dedicated to excellence in teaching and research and to advancing cooperation and progress on humanity?s shared challenges. Drawing on the strengths of the NYU global network, it offers an outstanding liberal arts and sciences education to students from the United Arab Emirates, the United States, and around the world, with a distinctive focus on intercultural understanding and leadership. It supports innovative research and graduate education programs that push forward the frontiers of knowledge and respond in powerful and interdisciplinary ways to vital global and local challenges., NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU's global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities., NYU Abu Dhabi is a one-of-a-kind campus in the Middle East, bringing the best of a liberal arts education and groundbreaking research from a top American university. With a rigorous and diverse curriculum, we offer students opportunities to excel in almost every field. Our students come from more than 120 countries, bringing their unique languages and perspectives together in a truly global community. Established in partnership between New York University and the emirate of Abu Dhabi, NYU Abu Dhabi has assembled over the past decade a remarkable community of scholars, students, researchers, artists, inventors, and others who have contributed to the growth of the UAE's capital as a global hub of knowledge and culture, while establishing a new model of higher education for today's complex world. Joining NYU Abu Dhabi offers a unique opportunity to be part of a diverse, global community at one of the world's top universities. With cutting-edge research, world-class faculty, and a commitment to innovation, NYUAD provides an enriching environment for personal and professional growth. You'll work in a dynamic setting that values collaboration, fosters creativity, and supports the pursuit of excellence in education and beyond. Faculty NYU Abu Dhabi has recruited a cohort of faculty who are at once distinguished in their research and teaching. Our students are drawn from around the world and surpass all traditional recruitment benchmarks, both US and global. NYU Abu Dhabi's highly selective liberal arts enterprise is complemented by an institute for advanced research, sponsoring cutting-edge projects across the arts and humanities, engineering, science, and social science. Administrative With a focus on world-class education and research, NYU Abu Dhabi provides opportunities for professionals in their chosen fields to join a leading group of dynamic, diverse, and committed employees with one goal: to create an extraordinary global university and research institute. In return, NYUAD is dedicated to employer-of-choice practices to ensure that our people remain our strongest assets. Academic Staff NYU New York, NYU Abu Dhabi, and NYU Shanghai form the backbone of NYU's global network of degree-granting campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. Our faculty are distinguished in their research and teaching. Our students are drawn from around the world and surpass all traditional recruitment benchmarks, both US and global. NYU Abu Dhabi's highly selective liberal arts enterprise is complemented by an institute for advanced research, sponsoring cutting-edge projects across all disciplines. Postdoctoral and Research Postdoctoral associates are a vital part of the research community of NYU Abu Dhabi. They bring expertise from international laboratories, often with existing collaborations to assist the broader reach of global research efforts. Research and scholarship generated at NYUAD focuses on interdisciplinary and stand-alone projects in engineering, marine science, history, economics, neural science, cyber security, art history and philosophy, mathematics, and genomics.