IT Director

As a hands-on IT Director you will own day-to-day technology operations across our regional offices in Southern California. This role serves as the leader of the IT function and will collaborate with the executive team on building and executing the IT roadmap to deliver scalable and automated infrastructure and platforms support the growth of LBPM+Fairgrove while ensuring IT services to the employees are responsive, cost-effective and secure., Strategy & Planning

• Partner with the CAO CSO to develop and execute a technology roadmap.
• Own the annual IT budget process, including both Opex and CapEx forecasting.
• Lead evaluation and migration of on-premise systems to cloud platforms.
• Define staffing and vendor needs as LBPM + Fairgrove grows through organic expansion and
• acquisitions.
• Define plans and resources to integrate future acquisitions into our existing infrastructure and
• software platforms and then lead the execution of these plans.
• Help the company mature cyber security processes as measured against the NIST CSF
• framework.

MSP/MSSP Management

• Serve as the primary point of contact and day-to-day manager for the MSP/MSSP
• relationship.
• Monitor SLAs and KPIs covering endpoint management, network performance, cybersecurity,
• patching, end-user response times, and PC/Laptop new hire setup timeliness.
• Hold the MSP/MSSP accountable to contractual commitments; renegotiate or replace vendors
• as needed.
• Scope, contract and oversee any MSP/MSSP projects such as acquisition network integration
• and collaboration suite tenant migration.
• Collaborate with the team to ensure we are following security best practices and providing
• necessary training.
• Ensure the MSP/MSSP remediates vulnerabilities identified by the vulnerability scanning
• service in a timely manner while minimizing any impact on end-users.

Software, Integrations & Automation

• Configure, script, or build lightweight integrations between core platforms (QuickBooks,
• AppFolio, Microsoft Office, Podio, etc.) to reduce manual data entry.
• Develop reporting and business analytics capabilities in collaboration with operational leaders.
• Define AI use case opportunities to improve efficiency of the business and, if necessary,
• identify budget and vendors to deliver these types of solutions.Infrastructure & End-User Support
• Manage IT environments across all regional offices, servers, PCs, mobile devices, network
• equipment, phones, and peripherals. Ensure the MSP/MSSP is managing effectively and
• serve as escalation point when they are not.
• Occasionally provide hands-on support for urgent issues that cannot be resolved remotely by
• the MSP/MSSP.
• Ensure up time, scalability, and security of all hardware and infrastructure in line with
• operational needs.

Do you have experience in Vendor relationship management?, * 3-5 years managing IT environments across multiple sites for growing companies.

• Demonstrated experience managing MSP/MSSP relationships, including SLA oversight and
• contract negotiation.
• Experience building and executing IT roadmaps for an organization covering SaaS platforms,
• integration automation, data analytics and reporting, and scalable infrastructure.
• Experience scripting or building integrations to automate workflows and improve operational
• efficiency.
• Familiarity with cloud migration and modern SaaS/infrastructure platforms.
• Strong communicator able to translate technical issues for non-technical business leaders.
• Knowledge of NIST Cybersecurity Framework preferred.
• Experience with AI tools, use-cases and Vibe coding a plus.

LBPM+Fairgrove has partnered with Hueman for its recruitment needs. If you are interested in learning more about a career with LBPM+Fairgrove as as an IT Director, apply today!