Senior Director, IT Infrastructure & Network

The role will lead a multi-disciplinary organization encompassing data centers, network, telecom, cloud platforms, end-user computing, desktop services, IT service management, and infrastructure-related software engineering. A core priority will be to envision, design, and build a future enterprise and store infrastructure that is modern, resilient, and scalable., Infrastructure Transformation & Modernization

• Lead a multi-year IT infrastructure transformation program, including:

• Data center modernization and migration, balancing sunsetting legacy environments with modernization whilst ensuring minimal service disruption.
• Envision, design, build and transition to a future-state "north star" that will serve as the foundation for an aggressive technology, digital, and AI strategy aligned to 7-Eleven's long-term business strategy through 2030.
• Drive modernization decisions through ROI-based investment discipline.

Run-the-Business & Operational Stability

• Ensure steady-state reliability and resilience across infrastructure services.
• Oversee teams responsible for incident response, change management, network stability, and service continuity.
• Lead and monitor SLAs, outage communications, and high-volume ticket environments to maintain enterprise confidence.

Financial & Vendor Leadership

• Manage a large, enterprise-scale infrastructure budget spanning critical platforms and services.
• Orchestrate and maximize value from complex, multi-year strategic vendor partnerships essential to enterprise performance.
• Optimize spend through strategic sourcing and architecture decisions-not cost cutting, but value realization.

Leadership & Organization Development

• Lead, scale, and mature a complex, multi-disciplinary infrastructure organization through a period of significant transformation and change.
• Build a strong leadership bench by coaching, developing, and empowering senior leaders, fostering accountability, collaboration, and high performance.
• Define and communicate an infrastructure vision tied to business outcomes, driving alignment and consistent execution across the enterprise.

Business Partnership & Influence

• Serve as a trusted partner to Store Operations, Digital, Finance, Procurement, Legal, and HR organizations.
• Challenge the status quo where appropriate, while decisively executing against agreed roadmaps.

Do you have experience in Vendor relationship building?, Do you have a Bachelor's degree?, * Education: Bachelor's degree required

• Experience:

• 10+ years of progressive leadership in IT infrastructure, transformation, and vendor management.
• Proven experience leading large-scale infrastructure modernization programs.

• Technical Expertise:

• Data center architecture and migration.
• Network and telecom in large, distributed retail or comparative environments.
• Cloud platforms (Azure and AWS strongly preferred).

• Leadership Profile:

• Strong technologist who can coach, develop, and inspire leaders.
• Able to articulate the "why"-business vision and benefits-not just the technology.

• Financial Acumen:

• Experience managing large capital and operating budgets across multiple cost centers.

• Industry Experience:

• Retail, multi-site, or high-volume transaction environments preferred.

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.