Principal Systems Administrator
Role details
Job location
Tech stack
Job description
BigBear.ai is hiring a Principal Systems Administrator to support GALE (Generic Area Limitation Environment)-a mission-critical capability used by the Department of Defense (DoD) and the Intelligence Community (IC). In this role, you'll keep a complex Linux-based application environment healthy, secure, and ready for operational use-while working shoulder-to-shoulder with users, engineers, and mission partners. At BigBear.ai, you'll join a team of technologists and mission-focused problem solvers building tools that turn massive volumes of structured and unstructured data into actionable intelligence. If you want your work to matter-and you enjoy being the person who makes systems run reliably in high-stakes environments-this role is for you. What you will do: As a Principal Systems Administrator on the GALE support team, you will:
- Operate and sustain GALE in production across customer environments-ensuring availability, performance, and reliability.
- Maintain cybersecurity compliance by patching and hardening multiple Linux servers to meet security standards and program requirements.
- Install, configure, and upgrade GALE and supporting components across customer sites with minimal disruption.
- Troubleshoot and resolve issues-triaging tickets, identifying root cause, and coordinating fixes with the development team.
- Test new GALE builds/releases, document defects, and validate resolutions before fielding.
- Support and train users and administrators, helping mission teams get maximum value from the platform.
- Contribute analytic insight-providing feedback on enhancements, assisting with ad hoc analysis, and improving future capability.
- Stay adaptable and keep learning, picking up new tools/tech as mission needs evolve.
Requirements
Do you have experience in Search engines?, Do you have a Master's degree?, + Bachelor's + 5-8 years experience
- Master's + 3-6 years experience
- PhD + 0-3 years experience
- (In lieu of degree: +6 years additional relevant experience)
- Clearance: Active TS/SCI with Polygraph (must be able to maintain)
- Linux expertise: Strong hands-on experience supporting RHEL 8 and/or RHEL 9
- Scripting: Experience with one or more of Python, Bash/Shell, Perl, Batch, PowerShell
- Application support: Familiarity supporting backend Java applications (deployments, troubleshooting, service management, logs)
- Search/data: Experience using Elasticsearch
- Databases: Proficiency with PostgreSQL or similar SQL databases
What we'd like you to have:
- 4+ years professional experience in SIGINT or multi-spectrum analysis
- Prior exposure to or hands-on experience with GALE
- Deep experience supporting DoD/IC mission customers in operational environments