IT Field Service Technician

Wingman Technologies Inc.
Boston, United States of America
3 days ago

Role details

Contract type
Permanent contract
Employment type
Part-time / full-time
Working hours
Regular working hours
Languages
English
Compensation
$ 46K

Job location

Boston, United States of America

Tech stack

Apple Mac Systems
Computer Networks
Data Centers
Data Infrastructure
Virtual Private Networks (VPN)
Microsoft Office
Software Troubleshooting
Firewalls (Computer Science)
Data Management

Job description

This is a dynamic, field-based position - not a desk job. Every day brings new environments, new systems, and new challenges. You will gain experience across multiple disciplines within IT and low-voltage technologies.

Our services include:

  • Desktop and end-user support
  • Network deployment and troubleshooting
  • Data management and recovery
  • Structured cabling (Cat6, fiber, data infrastructure)
  • Data center support
  • CCTV and access control systems
  • Audio/visual installation and control systems

This broad exposure allows our technicians to develop a well-rounded skill set and become capable of supporting a wide range of business environments.

You will work with retail, hospitality, commercial, manufacturing, and government clients, providing installation, support, repair, and infrastructure design services.

Requirements

Do you have experience in macOS?, Whether you are transitioning into IT, currently pursuing a degree, recently graduated, or looking to grow your technical career, we are seeking motivated individuals who want to build a long-term future in the technology industry., * Reliable transportation to travel to client sites

  • Strong troubleshooting and problem-solving skills
  • Working knowledge of Windows and Mac OS
  • Experience with desktop support and IT assistance
  • Familiarity with networking concepts (VPNs, firewalls, switching)
  • Proficiency with Microsoft Office
  • Ability to learn quickly and adapt in field environments

Benefits & conditions

Pulled from the full job description

  • On-the-job training
  • Opportunities for advancement, We are a growing company with rapid advancement opportunities for individuals who are self-driven and eager to learn.
  • On-the-job training provided
  • Skills workshops and technical development support
  • All tools provided
  • Clear path to senior technician, specialist, or project management roles

Several of our technicians started with minimal experience and have advanced into leadership and specialized technical roles.

If you are motivated, adaptable, and committed to growing your technical skill set, advancement can happen quickly.

About the company

Breaking into IT can be challenging without hands-on experience. At Wingman Technology, we believe real-world exposure is what builds true skill.

Apply for this position