Test Center Administrator

• Welcome test takers upon arrival, review identification carefully, and guide them through the check-in process.
• Carry out required security procedures, including the use of screening tools, to uphold testing standards.
• Observe candidates throughout their exams and respond promptly to concerns, disruptions, or irregular activity.
• Keep testing rooms, materials, and records secure to preserve confidentiality and exam integrity at all times.
• Document incidents clearly and escalate matters that fall outside established guidelines when needed.
• Support a fair and comfortable experience for every candidate by providing clear, detail-oriented assistance and instructions.
• Complete administrative support tasks such as scanning documents, handling clerical work, and managing routine front-desk activity.
• Assist with operational tasks that may include packing, unpacking, or handling small equipment as required by the site.

• Maintain schedule flexibility to align with testing center hours and business needs. Requirements - High school diploma or equivalent is required; college coursework is a plus.
• At least 1 year of in-person customer service experience is required, such as work in retail, hospitality, food service, or a similar setting.
• Must meet the minimum age requirement for the position.
• Strong verbal and written communication skills with the ability to interact professionally with candidates and coworkers.
• Ability to prepare accurate reports and written documentation with attention to detail.
• Comfortable managing multiple responsibilities in a structured, process-driven environment.
• Proficiency with Microsoft Windows and common office applications, including Microsoft Office, Outlook, and web browsers.
• Ability to perform document scanning and general clerical or receptionist-style duties as part of daily operations. TalentMatch, All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.