Senior Digital Product Owner
Caterpillar
Athens, United States of America
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
$ 183KJob location
Athens, United States of America
Tech stack
Agile Methodologies
Azure
Power BI
Enterprise Software Applications
Job description
- Own and manage the Enterprise Control Tower (ECT) and related digital supply resiliency tools, serving as the single point of accountability for product direction and prioritization
- Lead day-to-day product execution , including backlog management, issue prioritization, enhancements, and new feature delivery
- Partner closely with IT, third-party vendors, and internal analysts developing solutions in Power BI and related platforms
- Drive supply risk management workflows , helping the business identify supplier health issues and systematically allocate parts to the highest operational need
- Translate ambiguous supply challenges into clear, actionable product priorities , separating symptoms from root-cause problems
- Coordinate with process owners and vertical partners to align product outcomes with enterprise supply objectives
- Ensure product support requests are triaged and resolved in alignment with defined SLA processes
- Report on product progress, adoption, and value realization to stakeholders and leadership
- Lead change management efforts , ensuring users understand upcoming changes, timing, and business impact
- Manage software change requests , including scope definition, impact assessment, risk, and acceptance criteria
- Support User Acceptance Testing (UAT) and validation activities to ensure solutions meet real business needs
Requirements
- Business Analysis: Ability to identify business needs, define problems, and recommend solutions that deliver measurable value Decision Making & Critical Thinking: Strong judgment to evaluate competing priorities, assess trade-offs, and focus teams on the highest-impact work
- Software Product Business Knowledge: Experience managing the operational and business aspects of enterprise software products, including usage, roadmap, and future vision
- Software Change Request Management: Proven ability to manage, prioritize, and communicate software change requests across stakeholders
- Effective Communications: Ability to clearly communicate with technical teams, business partners, vendors, and leadership
Top candidates will also have:
- Background in both software/IT and supply chain or operations
- Experience supporting supply chain, planning, control tower, or risk management platforms
- Hands-on experience working with Power BI or analytics-driven digital tools
- Familiarity with Agile product delivery , sprint-based execution, and backlog management
- Experience using Azure DevOps for tracking work, prioritization, and delivery
- Bachelor's degree in Engineering, Business , or related field; supply chain certifications are a plus
Benefits & conditions
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
About the company
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.