Application Analyst Senior | ERP Applications

We are seeking an experienced Senior Application Analyst - ERP Applications to support and optimize enterprise applications across the organization. This role partners with business, operations, and technical teams to ensure reliable system performance, effective workflows, and strong application integrity. The ideal candidate has a background in system administration for applications, strong analytical skills, and experience supporting UKG and other third-party applications in a fast-paced environment., Configures, supports, maintains, and optimizes workforce management applications, including UKG, and related applications to meet organizational needs. Serves as a subject matter expert for moderate to complex application, process, and data-related issues. Acts as a liaison between business operations, payroll, human resources, information technology, leadership, system users, and vendors to ensure accurate, efficient, and compliant workforce processes.

In ITDS, we are committed to a culture of service to all that is built on the foundational values of respect, transparency, and trust. The culture of service includes providing excellent customer service to end users by adhering to these principles:

• In every interaction, display active listening and communicate in a clear, respectful, and timely manner across a variety of channels.
• Maintain an empathetic, calm, and professional attitude toward colleagues and end users.
• Collaborate within and across teams and departments to resolve issues quickly and efficiently., 1. Troubleshoots and resolves complex application issues and provides end user support.

2. Monitors applications and Troubleshoot applications for issues in connection with maintenance, upgrades and implementations.

3. Applies knowledge of best practices and how timekeeping and scheduling processes integrate with payroll, HR, and other operational workflows. Assists with moderate to complex business process design, reengineering, and documentation for new or enhanced functionality.

4. Interprets internal and external business challenges and recommends best practices to improve products, processes, or services. A mentor to other colleagues.

5. Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information. May lead functional teams or projects with moderate risk and/or complexity.

6. Assists others in solving complex problems; uses sophisticated analytical thought to exercise judgement and identify innovative solutions.

7. Impacts the achievement of customer, operational, project, or service with large scale objectives; work is guided by functional policies.

8. Communicates difficult concepts and negotiates with others to adopt a different point of view.

9. Use awareness of department and system initiatives and drives decision making while maintaining a positive relationship with the customer.

10. Adheres to regular and predictable attendance.

11. Performs other duties as assigned.

Do you have experience in Workforce management?, Do you have a Bachelor's degree?, Education: Bachelor's degree or equivalent years of experience and education required

Experience:

• Four years of relevant experience required
• UKG experience preferred

Pulled from the full job description

• Tuition reimbursement
• Health insurance
• 401(k) matching
• Paid time off, Bellin Health offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities. You can be part of an exciting dynamic place that offers an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!

Additional perks include:

• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
• Preventative care focused medical coverage that includes free visits to: Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits
• Access to online continuing education for professional and career development
• Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
• Culture that encourages self-care and provides you with opportunities to be your best self at work and at home
• Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Bellin Health is an Equal Opportunity Employer.