Sr. Desktop Technician

We are seeking someone with experience providing top notch customer service troubleshooting computer issues, and offering technical support. This role will be handling infrastructure support (touch labor support for network, telecom, print, server), computer break/fix, and troubleshooting in an in-person setting. Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

Why This Opportunity is Exciting: This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally. About Acara Solutions Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Sound like a good fit? APPLY TODAY What You'll Do:

• Demonstrates professional desktop support history with a variety of platforms/systems/applications and tools.
• Desktop expertise with all aspects of computer functionality, system operation, infrastructure, and printer support.
• Operating system expertise with Windows
• Perform a variety of duties in support of end users for IT hardware and/or software.
• Set up and configure PC's
• Image loading protocol
• LAN/NETWORK connectivity, and basic network connectivity assessment for troubleshooting or setups
• Strong ICMS (Install, configuration, move, surplus), and network experience
• Evaluates and tests software programs to verify functionality according to specifications and standards
• Demonstrates excellent customer service
• Extensive job-related MS Office suite and outlook usage

Do you have experience in Technical customer support for office equipment?, Do you have a High school diploma or GED?, * High School Diploma or GED

• Minimum of 2 years of experience with technical experience consisting of hardware repair and printer support.
• Minimum of 2 years of experience with technical experience consisting of operation systems such as Windows
• Minimum of 2 years of experience providing technical support in an in-person setting

What Sets You Apart:

• Prior experience with MacOS, Linux, Apple IOS.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen
• Possible lifting may be required up to 50 lbs.
• Successful candidate must be able to obtain and maintain security clearance.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.