Principal Web Designer

The Fidelity Insurance Group (FIG) Technology team is a small, growing team in Enterprise Services with a Start Up feel. We are seeking an upbeat, hardworking Principle Web Designer to join us in defining the future for our organization. We will have a focus on modernizing and building innovative and cloud-native experiences, capabilities, and platforms in support of millions of customers who are seeking products that provide guaranteed income and/or protection. We are an emerging group in Fidelity with strategic financial backing who need someone who can help us as we move into the future!

Your primary responsibilities:

• Leverage customer insights to form a strong point of view on product direction and design opportunities.
• Lead research and discovery initiatives to fill knowledge gaps and inform decision-making when data is scarce.
• Champion customer centricity across the organization, transforming cross-functional partners into advocates for the user.
• Align design solutions with core business needs, KPIs, and strategic outcomes to ensure measurable impact.
• Collaborate closely with product managers to iteratively shape product strategy, balancing innovation with time and scope constraints.
• Partner with engineering to deliver feasible implementation specs, review work in progress, and iterate based on technical feedback.
• Continuously refine our design processes and tooling within the product and engineering pipelines to improve efficiency and broaden impact.
• Serve as the design lead on medium-to-large projects, designing concepts from early sketches to polished visual mock ups.
• Deliver final design mocks and detailed specifications to development teams to ensure high-quality execution.
• Translate design solutions into clear product requirements that bridge the gap between user needs and technical implementation.
• Facilitate key design sessions to incorporate feedback, generate alignment, and secure buy-in from leadership.

Do you have experience in Visual communication design?, Do you have a Bachelor's degree?, * 4 years of product design experience in a fast-moving environment, preferably with Life Insurance

• Proven SaaS experience, demonstrating the ability to support a live in-market product with iterative updates while simultaneously driving longer-term strategic initiatives.
• Versatility across the design lifecycle, with the ability to move fluidly from rough sketches and concepts to complex prototypes and detailed UI handoffs.
• Proficiency in modern design tools, specifically Figma and Miro, with a strong command of visual and verbal communication.
• A strategic mindset with a bias for action, capable of leading exploratory meetings, facilitating idea generation, and driving alignment.
• Deep familiarity with user research techniques and feedback loops to ensure solutions are grounded in real user needs.
• A polished, compelling portfolio showcasing your ability to design complex workflows; please provide a link to your portfolio with your application.
• Bachelor's degree or higher, or equivalent practical experience.

This Delivery team is part of Fidelity Insurance Group; focused on empowering customers and associates to thrive in a digital-first world through the creation of scalable business capabilities and platforms that support and power much of our Brokerage, Wealth and Workplace businesses.