IT Support Engineer

We are seeking a skilled IT Support professional to join our team. The ideal candidate will provide technical assistance and support related to computer systems, hardware, and software. This role involves troubleshooting issues, setting up equipment, and maintaining systems to ensure smooth operations., Provide technical support to end-users on various IT issues

• Install and configure computer hardware, software, systems, networks, VoIP, printers, and scanners

• Monitor and maintain computer systems and networks

• Respond promptly to service issues and requests

• Troubleshoot system and network problems

• Diagnose hardware or software faults and solve technical problems

• Support the roll-out of new applications

• Set up new users' accounts and profiles

Do you have experience in Windows?, Self motivated and able to work with minimal supervision

• Proven experience as an IT Support Specialist or similar role

• Proficiency in TCP/IP protocols and networking

• Strong knowledge of Windows Server environments including Hyper-V

• Proficiency with advanced Microsoft 365 technologies including Identity, Azure AD, and Sharepoint.

• Experience with desktop support and mobile devices

• Knowledge of cloud-based VoIP systems.

Nice-to-have Skills:

• Familiarity with Datto and Kaseya products including Autotask, RMM, IT Glue and Kaseya 365.

• Experience in providing technical support for various applications

• Fortigate and Ubquiti experience a plus., * IT support: 2 years (Preferred)

Pulled from the full job description

• Health insurance
• Paid time off, * Health insurance
• Paid time off

Triotech Corporation is a small MSP in Whitehouse, OH. We are busy office with a combination of both remote support and in person support. Our work environment includes: * Modern office setting * Growth opportunities * Relaxed atmosphere