1st Line Support Technician

1 Hr Ago By Ew Recruitment Limited
Wymondham, United Kingdom
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
£ 29K

Job location

Wymondham, United Kingdom

Tech stack

Microsoft Active Directory
Antivirus Softwares
Virtual Private Networks (VPN)
Microsoft Office
Web Hosting Services
Wi-Fi Technology

Job description

  • Support for PCs and servers remotely and on-site (Win & 2022)
  • Installing PCs / upgrading software
  • Administration of IP phone systems
  • Supporting customer applications
  • Setting up email accounts and website hosting
  • Support for Mac's remotely and on-site
  • Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, VPN Issues
  • Connectivity/ Wi-Fi Troubleshooting, Active Directory, Service Cancellations
  • IT Solutions & Project Work

Requirements

My client is a driven and successful company, and they are looking for a 1st line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and dedicated., * Team player

  • Keen to learn
  • Confident communicating over the phone

Apply for this position