TEMPORARY EMPLOYMENT SERVICES COMPUTER RESC SPEC 1

Under the supervision of the Accessible Technology Analyst, this position provides support to students with disabilities in the use of assistive and accessible technologies. Responsibilities include delivering training, troubleshooting technology, assisting with alternative media (eText) services, managing equipment loans, and providing general administrative support. The role also assists in coordinating accessibility services and supporting student engagement with technology-based accommodations., Provide accessible technology training and support by demonstrating, training, and assisting students with the setup, configuration, and troubleshooting of assistive and accessible technologies, as well as delivering individual and small group training sessions on accessible software and tools. Respond to student questions and provide appropriate guidance or referrals as needed. Assist in developing and implementing instructional materials in a variety of formats, including online and print, to support the use of accessible technologies. Manage equipment and inventory processes by tracking and coordinating equipment loans such as Smartpens and audio recorders, maintaining accurate records of inventory, loan, and return activity, and performing basic equipment maintenance. Deliver administrative support by scheduling student appointments with the Accessible Technology Analyst, responding to email and phone inquiries, processing general requests, and completing clerical tasks such as scanning, copying, filing, and document management, as well as assisting with communications and follow-up inquiries. Support alternative media and CART services by assisting in the coordination and distribution of electronic and alternative media (eText), supporting conversion projects and workflows, helping with the setup and coordination of remote CART services, and assisting in overseeing and supporting student assistants involved in eText and CART services., * High quality and low-cost medical plans to choose from to fit your family's needs

• Holidays, Vacation and Sick Time per UC Davis Policy
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness program and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
• UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands and Work Environment

• Ability to operate standard office equipment
• Ability to move/lightly lift equipment (e.g., loaner devices)

Work Environment:

• Office setting within the Student Disability Center
• Frequent interaction with students, staff, and technology
• Work may involve managing multiple priorities and interruptions

May be required to:

• Work for extended periods of time in environment of wide temperature variation.
• Work flexible/variable schedule (sometimes in excess of scheduled shift) including occasional overtime, evenings/nights, weekends and holidays, usually on short notice to meet operational needs.
• Work with content interruptions, distractions, and noise.
• Participate in preventive medical programs, including immunizations, medical surveillance.
• Appropriately fit and wear personal protective equipment such as TB masks, googles, face shields, gowns, gloves and safety shoes.
• Participate in medical monitoring programs, including film badges, cholinesterase tests, bioassay tests, tuberculosis test, serum tests, etc.
• UC Davis is a smoke and tobacco free campus. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
• Must be able to move about and work in any area of assignment.

Special Requirements

• This position is a critical position and may be subject to a background check and drug screen. Employment is contingent upon successful completion of background investigation including criminal history, identity checks and drug screen.
• As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

Do you have experience in User training (technical support)?, * Strong organizational skills with the ability to manage multiple tasks and meet deadlines in a fast-paced environment

• Effective interpersonal and communication skills to provide training and technical support to individuals and small groups
• Ability to explain technical information clearly and provide troubleshooting assistance
• Knowledge of and ability to maintain confidentiality of sensitive student information, including disability-related records.
• Preferred Qualifications
• Ability to learn and use databases relevant to SDC functions
• Familiarity with assistive technology and accessible software
• Knowledge of student accommodations processes and SDC services
• Understanding of university policies and federal accessibility requirements

One Shields Avenue, Davis, CA 95616 Hybrid work $29.37 - $40.32 an hour - Full-time, Pulled from the full job description

• Pet insurance
• Employee assistance program
• Disability insurance
• Wellness program

Temporary Employment Services provides temporary staffing to UC Davis campus and UC Davis Health in Sacramento. Job Titles vary depending upon the functions of the assignments., At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.