Talent Development Manager

If you are seeking a role where you can make a significant difference and help improve the lives of others, we encourage you to consider MGP.

At MGP, we partner with local governments to ensure technology works effectively for the communities they serve. Our mission is to strengthen communities through innovative solutions that enhance operational efficiency, support informed decision-making, and improve service delivery.

We are a people-first organization built on trust, transparency, and long-term partnerships. We take pride in delivering solutions that not only meet client needs, but also create lasting, positive impact.

The Talent Development Manager is responsible for leading and developing our team to deliver consistent, high-quality outcomes across MGP's managed services model.

This role is fully focused on people leadership, owning performance management, career development, team engagement, and workforce alignment for our team of technology professionals.

The role operates in close partnership with leadership to ensure:

• Clear expectations
• Strong performance feedback loops
• Structured career progression
• A consistent, scalable team model, People Leadership & Performance Management
• Lead, coach, and develop a team of technical resources
• Own the performance management process
• Consistent check-ins
• Quarterly performance reviews
• Ongoing and immediate feedback and coaching
• Set and reinforce clear expectations for performance and behavior
• Address performance issues with clarity, consistency, and action plans
• Partner with technical leads to ensure feedback reflects actual work quality

Career Development & Growth

• Own career development for all assigned staff
• Create and maintain individual development plans
• Identify skill gaps and progression pathways
• Provide coaching, stretch opportunities, and growth plans
• Ensure employees understand: what is expected, how they are performing, what's required to grow

Team Alignment & Operational Consistency

• Drive consistency in how staff operate across clients and projects
• Reinforce adherence to standards, processes, and expectations
• Ensure clear communication across the team
• Align team behaviors with MGP's service delivery model

Culture & Engagement

• Build a high-performing, accountable, and supportive team culture
• Reinforce core values through daily demonstrated leadership
• Promote open, direct, and constructive communication
• Recognize performance and reinforce positive behaviors

Staff Oversight & Workforce Management

• Collaborate with team members to understand and address performance and skill gaps
• Partner with leadership to ensure optimal allocation of resources
• Adjust assignments based on workload, performance, and development needs
• Ensure structured onboarding for new hires

Do you have experience in Technical Proficiency?, Do you have a Bachelor's degree?, * People Leadership & Coaching

• Performance Management
• Career Development & Talent Growth
• Workforce Planning, Staffing, and Development
• Communication & Influence
• Active Listening & Situational Leadership
• Organizational Alignment
• Problem Solving & Decision Making
• Advocate for "Learning in the Flow of Work".
• Microsoft Viva tool experience helpful, but not required

Core Values

Personable

• Builds influence
• Communicates effectively
• Emphasizes team over self
• Makes things easy for others
• Supports team members
• Trustworthy

Driven

• Consistent contributor
• Overdelivers
• Gets things done
• Growth oriented
• Responsible & accountable
• Self-motivated

Savvy

• Flexible thinker
• Inclusive decision-maker
• Inquisitive
• Leverages talents of others
• Resourceful
• Sound judgement, * Bachelor's degree in a related field or equivalent professional experience
• 3-7 years of experience in a similar role, or in a position with comparable responsibilities
• Strong problem-solving and critical thinking skills, with the ability to translate complex needs into practical solutions
• Excellent communication skills, both written and verbal, with a focus on clarity and professionalism
• Ability to work collaboratively in a team-oriented environment while managing individual responsibilities
• Demonstrated commitment to delivering high-quality work and exceptional client service
• Comfortable working in a fast-paced environment with evolving priorities
• High level of integrity, accountability, and attention to detail
• Passion for making a positive impact in people lives and careers
• Proficiency with Microsoft 365 tools (e.g., Teams, Outlook, SharePoint, Excel) or the ability to quickly learn new technologies

Pre-Employment Requirements

• Must be able to provide three professional references, including at least one current or former supervisor
• Must be able to successfully pass a background check

Pulled from the full job description

• Referral program
• Professional development assistance
• Tuition reimbursement
• Parental leave
• 401(k)
• Health insurance
• 401(k) matching, * Competitive salary and incentive plan
• Industry leading paid time off
• Health insurance and company funded Health Reimbursement Account
• Dental insurance
• Vision insurance
• Life insurance
• Parental leave
• 401(k) and company match
• Professional development funding, * 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance