Digital Project Manager, Web & Ecommerce
Role details
Job location
Tech stack
Job description
The Digital Project Manager oversees the planning, execution, and delivery of key digital initiatives across our web and e-commerce platforms. This role uniquely combines strong project management capabilities with business analysis and product management skills. This role will work closely with cross-functional teams; including Product Management, UX/UI, Engineering, Marketing, Digital & Ecommerce, and third-party vendors to ensure projects are delivered on time, within scope, and with high quality. The Digital Project Manager will be a key contributor to the growing Product & UX Team, supporting a strategic roadmap to create world-class digital experiences that drive engagement, loyalty, and revenue for our resort, hotel properties, and retail businesses. This position reports to the Director of Product Management., * Lead the end-to-end planning, execution, and delivery of web and e-commerce projects ranging from simple launches to complex cross-functional rollouts.
- Work with stakeholders to gather, analyze, and document business requirements, user needs, and technical requirements.
- Cross-functional collaboration to define clear project scope, objectives, timelines and deliverables.
- Conduct platform and process assessments to evaluate current capabilities, identify gaps, and recommend improvements or new solutions.
- Collaborate with Product Managers to align priorities with product roadmaps.
- Documentation of user needs into clear user stories, acceptance criteria, and functional specifications.
- Develop and maintain detailed project plans, timelines, budgets, and resource allocations.
- Support roadmap planning and prioritization by synthesizing stakeholder input and helping teams align on scope, sequencing, and success metrics.
- Track project progress, identify risks, and proactively manage issues to minimize impact on delivery.
- Facilitate regular project meetings, status updates, and stakeholder communications.
- Manage vendor and third-party relationships as needed.
- Support continuous improvement of project management and business analysis processes, tools, and templates.
- Ensure all projects meet quality standards, compliance requirements, and business objectives.
- Other duties as assigned
Requirements
- 3 years of experience as a Project Manager in a digital, web, e-commerce, or technology environment required
- Bachelors degree or equivalent professional experience in lieu of degree is required
- PMP, CSM, CBAP, or similar certification preferred
Knowledge, Skills and Experience
- Experience with business analysis activities such as gathering requirements, conducting stakeholder interviews, process mapping, and documenting user stories or functional specs required
- Strong understanding of web and e-commerce ecosystems, including CMS platforms, APIs, analytics, and integrations
- Proven track record of delivering multiple concurrent projects on time, within scope, and aligned to business goals
- Proficient knowledge of Jira or other project management applications
- Excellent organizational and time management skills; able to manage competing priorities and deadlines
- Strong communication, facilitation, and stakeholder management
- Experience in Agile, Scrum, or other iterative development methodologies
- Experience with open APIs and headless systems to create custom web and ecommerce experiences
- Experience managing vendors, including development and design firms
- Experience working with matrixed teams and vendor partners
- Experience working in the travel, tourism, leisure, ski resort, luxury retail, or hospitality industries
- Ability to serve as a connective link between business, UX, and engineering teams, ensuring requirements are well-understood and traceable from discovery through delivery.
- Ability to learn the details and nuances of Aspen One's business, including channels, departments, product models, guest engagement strategies, loyalty programs, cross-business journeys, marketing plans, financial models, and industry complexities, and be able to bring digital solutions to market within this context., * Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements
- No adverse or hazardous conditions
- Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance
Benefits & conditions
The salary range for this position is $83,500 - $110,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus., This position is classified as a regular full-time position eligible for the following benefits: Enrollment dates differ across the various programs.
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- 401(k) Savings Plan
- Employee Ski Pass and Dependent Ski Passes
- Other company perks