Telecom Domain Expert

Techridge, Inc.
New York, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Remote
New York, United States of America

Tech stack

Monitoring of Systems
Data Streaming
OSS/BSS
ServiceNow

Job description

Strong telecom domain expertise and hands-on experience in Blue Planet Inventory (BPI). The ideal candidate should have experience supporting telecom inventory platforms, troubleshooting production issues, and working with similar OSS/BSS or network technology environments., * Provide application and production support for telecom inventory systems, especially BPI.

  • Troubleshoot technical issues, perform root cause analysis, and drive issue resolution.
  • Support integrations and data flow across telecom platforms and inventory systems.
  • Work closely with business, operations, and technical teams for incident and change management.
  • Monitor system performance and ensure service availability in support environments.

Requirements

  • Telecom domain experience.
  • Hands-on experience with Blue Planet Inventory (BPI).
  • Strong troubleshooting and production support experience.

Nice to Have:

  • Experience with ServiceNow.
  • Knowledge of OSS/BSS ecosystem.

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