Technical Support Engineer job in Katy
Role details
Job location
Tech stack
Job description
- Work with outside sales to solve new sensor and systems applications
- Help customers troubleshoot already installed industrial technologies
- Learn new and innovative technologies to expand your knowledge base
- Incorporate new technologies into industrial controls from Allen Bradley, Siemens and Beckoff as well as others
- Maintain clear communication with customers, vendors, and internal stakeholders
- Contribute to special projects and additional responsibilities as assigned
- Get the freedom to explore other programming languages and technologies to support our existing portfolio including, AI, Python and C++
Requirements
Are you a curious problem-solver who enjoys understanding the "why" and working with Industrial sensors and explosion protection equipment? We're looking for a self-motivated individual to join our Technical Support team, helping customers troubleshoot issues and find effective technical solutions., * Bachelor's degree in Engineering, Technology, or Science.
- 5 years of industrial sensor or explosion protection technical support also accepted.
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Benefits & conditions
Schedule: 8am - 5pm Hybrid Schedule (3 day in Office and 2 days remote)
Salary Range: Competitive
Benefits: Medical, Dental, Vision, 401k, Voluntary life Insurance, Employer paid basic life insurance, short-term disability, long-term disability, and PTO