Solutions Architect

• Solution, design and review specific to software development
• Up Front analysis design oriented activities
• Disseminating architecture into low level designs inside the delivery cruise, * Vendor/third-party assessment support (help evaluate vendor fit, integration approach, and constraints during selection / RFP phases)
• API / event / file integration literacy (ability to reason about integration options such as APIs, file sharing, and streaming/eventing; capture interface requirements and constraints)
• Architecture documentation & artifacts (create/maintain architecture deliverables using required templates/boilerplate; ensure completeness before review)
• Omni-channel experience awareness (design with both customer-facing and employee-facing channel needs in mind; consider branch/care center and digital channels)
• Process & workflow modeling (model business and system workflows; identify handoffs, failure points, and optimization opportunities)
• Requirements analysis & solution scoping (translate business goals into clear functional + non-functional requirements; define scope boundaries and assumptions)
• Solution design using standards & governance (produce designs that align to architecture vision/principles/standards; prepare for architecture council review and compliance)
• System interaction + integration design (conceptual) (understand system interactions and data flows; design integrations across apps and services)
• Tool proficiency for architecture intake & governance workflow: Jira, Confluence, Diagramming (e.g., Gliffy or equivalent)

Required Education

• Minimum bachelor''s degree

• Basic cloud and migration awareness (familiarity with modernizing architectures and cloud preference/migration concepts)
• Familiarity with modern architecture patterns (microservices, containers, streaming platforms) at a conceptual level-enough to document impacts and integration needs
• Data flow & master data concepts (comfortable discussing customer/master data impacts and how distributed apps integrate with shared data services/APIs and batch patterns), * Experience in revenue support industry background (tech and financial services is a plus)
• Working with core architecture teams and dispersed project teams
• Strong communication skills, stakeholder collaboration, facilitation, analytical thinking, organization, and feedback incorporation