Network Support
Role details
Job location
Tech stack
Job description
This isn't a service desk role where you spend all day resetting passwords and escalating tickets.
It's a broad infrastructure position inside a large enterprise environment, giving you exposure to networking, servers, virtualisation, security, projects, and the opportunity to build skills across a modern technology estate.
IT Network Support Chichester (5 days onsite)
The opportunity
You'll join an 11-person IT team supporting a business that continues to invest heavily in its technology environment and the people responsible for running it.
Reporting to the Head of IT, you'll play a key role in maintaining and improving the organisation's network and server infrastructure. The role combines day to day operational support with project work, giving you the chance to work across a wide range of technologies rather than being confined to a narrow area of responsibility.
What you'll be doing
- Supporting servers, networks, firewalls, backup platforms and core infrastructure services
- Acting as a key escalation point for technical support issues across the business
- Monitoring systems proactively and identifying potential issues before they become problems
- Supporting the design and implementation of LAN, WAN and wireless network solutions
- Delivering infrastructure improvements and IT projects alongside BAU responsibilities
- Managing Active Directory, Group Policy and Microsoft server environments
- Maintaining network security and supporting firewall administration
- Producing clear technical documentation and user guidance
- Supporting colleagues across the business with training and adoption of technology
- Participating in an on-call rota for critical incidents (approximately 1 week in 7)
What you'll need
- VMware virtualisation
- Microsoft Windows Server 2016 and above
- Active Directory and Group Policy
- Microsoft Exchange
- Cisco switching and VLANs
- Firewall technologies, ideally FortiGate
- Infrastructure support within a networked environment
- Troubleshooting server, network and security issues
Nice to have
- ITIL exposure
- Microsoft or Cisco certifications
- HP server hardware
- Skype for Business or SharePoint
- Cisco wireless technologies
- ERP or telephony systems experience
Requirements
- ITIL
- VMware
- Cisco
- cabling
- firewall
- VLAN's
Benefits & conditions
- Company pension scheme
- Life assurance
- 24/7 GP access
- Employee Assistance Programme
- Benefits platform
- Ongoing training and development opportunities
- Discounted leisure membership
- Cycle to work scheme
- Free onsite parking
Most importantly, you'll be joining a business that actively invests in both its technology and its people. Whether you're looking to deepen your infrastructure expertise, gain wider project exposure, or work towards future certifications, you'll have the support and opportunity to continue developing your career.