Lead Robotics Analyst

The Lead Robotics Analyst will work as a liaison among stakeholders and business partners to understand the structure, processes, policies and operations of an organization, and recommend solutions that enable the organization to achieve its efficiency goals. The qualified candidate will be a highly motivated individual who has a passion for developing innovative/creative solutions in a fast-paced environment. This individual must be a self-starter who possesses both technical and critical thinking skills, the ability to work independently, as well as, an integral member of a high performing team., * Elicit and document business requirements, risks and priorities to establish a clear understanding of the stakeholders' environment in support of solution development through automation technology solutions.

• Achieve consensus across stakeholders by driving clarity around needs, findings, gaps and mitigation measures.
• Define, validate and deliver solutions that meet business needs, goals, objectives and budget.
• Research other internal / external approaches to automated solution design for similar business needs / requirements.
• Design, develop and test automation technologies (Robotic Process Automation, Activiti Business Process Management, low code solutions, etc.).

• Possess interpersonal skills with the ability to work independently as well as part of a team.
• Adapt at organization and have presentation skills to deliver at various levels (project, stakeholder, leadership and executive leadership).
• Confidence in knowledge and practices with technology techniques, process analysis and methods.
• Adaptive approach with innovative problem resolution skills.
• Proactive self-starter with the ability to balance and manage multiple projects simultaneously; Attention to detail and ability to deliver within deadlines.
• Influential in establishing and maintaining trust and partnerships.
• Can function effectively and proficiently in a changing environment.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred, * 5 or more years of experience in Business Analysis and Continuous Improvement, with a demonstrated track record of enhancing the efficiency and effectiveness of business processes and practices.
• Five years or more of leading projects and communicating progress (example: ability to create presentations that showcase facts/data/results to partners)
• General understanding of automation and workflow technologies, including Robotic Process Automation (RPA), Business Process Management tools such as Activiti (BPM/Workflow), and low-code application development solutions.
• Proficient with Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Visio)

Preferred Skills:

• A Bachelor of Arts or Bachelor of Science degree in a relevant field is preferred.
• Experience in writing requirements or User Stories
• Exposure to or general knowledge of customer journey maps or personas
• Analysis of systems and integration, ability to quickly learn and understand how different systems operate together
• Experience or exposure with robotics, programing or the IT industry is a plus
• Knowledge with web and application servers

Related Skills

Acceptance Testing, Business Analysis, Business Process Improvement, Business Process Mapping, Business Process Understanding, Business Requirements, Collaboration, Data Analysis, IT Business Analysis, Systems Design/Analysis, Systems Development Life Cycle, Technical Documentation, Test Planning

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today we're a market-leading retirement company fueled by world-class asset management. But we're not just another legacy financial services firm. We're fighting harder than ever before for our clients and the many Americans who need us. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.